Travis Riddle Email & Phone Number

Honolulu, Hi, Us

Oversaw the day-to-day operations of this boutique wine shop, ensuring world-class customer service and products to increase sales revenue and repeat business. Ran multiple Wine Clubs consisting of over 300 monthly members. Trained and supervised up to 7 sales personnel and assistants. Envisioned and implemented marketing campaigns and promotions to drive customer interest. Built all in store displays and performed all merchandising functions. Developed new programs to boost customer growth and retention. Interfaced with sales reps to test new products. Monitored inventory and manage orders with vendors. Controlled $600K budget.✔ Demonstrated strong business development skills, growing from $280K in sales in 2009 to $850K in sales in 2020 despite opening during the market crash in 2008. ✔ Built reputation for unparalleled customer service and product selection, achieving growth through word-of-mouth referrals.✔ Maximized sales by leading targeted marketing efforts, including weekly email blasts distributed to 2,000 customers and active social media engagement. ✔ Elevated customer retention 78% by increasing average wine club membership to 20 months.✔ Coordinated, marketed and executed up to 100 on-site wine tastings and special events annually to strengthen store visibility and reputation.✔ Cultivated unique customer experience to nurture lasting relationships by establishing and leading an active monthly wine club program with 300+ members that generated $10K+ per month at 38%-40% margin.✔ Consistently hit goals and quotas for new customers and wine club members.

Perfromed sales of raw land properties throughout Colorado, Tennessee, North Carolina, Florida, Georgia and Illinois. Interfaced with clients, showed properties and facilitated real property sales transactions.

Centennial, Colorado

Fostered relationships and arranged meetings with prospective clients. Supported clients during buying, selling, and leasing process. Advised clients on market conditions. Conducted property walkthroughs. Scheduled property showings and open houses. Coordinated appraisals and inspections.

Led golf operations with $1M budget. Facilitated golf clinics for juniors, seniors, and adults with up to 20 players per class. Performed all merchandising functions. Built and managed team of 35 cross-functional staff. Launched and developed player loyalty program, The Eagle Club.✔ Directed tournament and realized 25% revenue growth during tenure.

Prescott, Arizona, United States

Oak Brook, Illinois, United States