Travis A. Duffy Email & Phone Number

Milwaukee, Wisconsin, United States

Milwaukee, Wisconsin, United States

At Artisan Partners, I focus on the “end user experience” and strive to make it easier for others in the organization to be productive and provide value. The four main areas I focus on are knowledge and content management, service management, user access, and tracking/workflow systems. Some of my notable accomplishments at Artisan Partners include:• Responsible for several enterprise applications, performing tasks such as system upgrades, fulfilling enhancement and support requests, coordinating and prioritizing work with multiple off-site contractors, and being on the front line when Severity 1 issues arise.• Regularly assist teams across the organization with process improvement, training, and leveraging technology to improve business processes.• Help uphold our Identity Access Management (IAM) strategy through my role on our IAM team, facilitate information barriers, and ensure users can get access to the appropriate information as efficiently as possible through a role-based architecture.• Onboarded Jira Service Management and standardized usage of both Jira Software and Jira Service Management across the organization.• Developed a content management strategy for Confluence and worked with users across the organization to migrate and expand our intranet on the platform.• Streamlined and automated our onboarding and offboarding processes through in-depth business process analysis and utilizing technology to communicate changes to impacted teams effectively and allow users to have access to the things they need on their first day.• Developed standards and best practices for products in Microsoft 365, including SharePoint Online and the Power Platform, and migrated all our content off our legacy SharePoint 2013 environment.

Greater Milwaukee Area

• Involved in project planning, writing project charters, and managing projects. • Facilitate the implementation of information barriers and architect a firmwide Identity Access Management (IAM) strategy through my role on the IAM team. • Responsible for several enterprise applications, performing tasks such as system upgrades, fulfilling enhancement and support requests, coordinating and prioritizing work with multiple off-site contractors, and being on the front line when Severity 1 issues arise. • Run professional development sessions and worked with teams to integrate technology into their business processes. • Lead initiatives to decommission older platforms as well as onboard new platforms and carry out migration efforts to and from those platforms.

Janesville/Beloit, Wisconsin Area

• Day-to-day technology support for employees• Application upgrades and security updates• Overall IT strategy and planning, including platform selection, disaster recovery and backup planning, etc• Experience in G-Suite and Microsoft 365 administration, including Exchange administration and Intune device management

Janesville/Beloit, Wisconsin Area

• Experience deploying thousands of devices including laptops, desktop PCs, iPads, Chromebooks, iMacs, and Android devices.• Assisted and was in charge of maintaining Craig and Parker High School websites.• Member of the Digital Conversion Strategic Planning Committee, a committee to plan the implementation of technology in schooling.• Introduced and implemented YouTube live streaming across the district, which replaced the outdated and expensive Safari Montage system.• Taught professional development sessions to district staff about the Google Suite for Education and other classroom technology.• Ran multicamera video broadcasts and recordings for district board meetings, school assemblies, events, and musicals.• Wrote a pay calculator program to help district employees calculate their pay based on the new pay system

Janesville/Beloit, Wisconsin Area

• Reconstructed the Craig and Parker High School websites after a platform change and style renovation. • Built out content for various other company websites.

Bachelor Of Business Administration - Bba, Information Technology

High School Diploma, Janesville, Wi

• Taught a workshop on innovative classroom technology at the Student Leadership Summit in Davos, Switzerland. • Member of Rock N’.

Youth Options, 11Th & 12Th High School

Took Introduction to C++, Javascript & DHTML, Assembly Programming, and Intermediate Java as a Youth Options Student.