Travis Durrant's Location
Draper, Utah, United States, United States
Travis Durrant's Contact Details
Travis Durrant work email
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Travis Durrant personal email
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Travis Durrant phone numbers
About Travis Durrant
A vivacious person who gets work done and enjoys learning new things. A self starter who thrives on obliterating tasks efficiently. Great at evaluating needs and engineering innovative ways to indemnify the issue in a timely manner. Great interpersonal skills with developed experience in management, communication, and computer skill sets.
Travis Durrant's Current Company Details
Travis Durrant Work Experience Details
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First Assistant ManagerMauricesDraper, Ut, Us
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Telecommunications EngineerLumen Technologies Sep 2024 - PresentMonroe, Louisiana , Us -
Software Engineer / Product SpecialistTwisted Habits Jun 2018 - PresentDesigned, developed, and maintained an eCommerce platform using a variety of technologies.Led the architecture and implementation of scalable and high-performance solutions.Implemented marketing automation tools to enhance customer engagement and streamline operations.Managed aspects of the business ranging from inventory to customer service. -
Gm Assistant Manager In TrainingSmith'S Food & Drug Centers Jul 2024 - Sep 2024Us -
First Assistant ManagerMaurices Oct 2022 - Mar 2024Duluth, Mn, UsQuickly moved up from part time backroom to first assistant manager.Constant and vigilant review of processes and software for improvement. One main improvement I’ve headed is implementing a printed version of customer digital signatures on receipts to nullify the need for a digital and physical signature; halving the time needed per customer. Saving massive time and money for our company. Daily adaptation to changes within the company and direction while training staff to be the best they can be.
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Python DeveloperDevmountain Student Developers Aug 2022 - Sep 2022Provo, Utah, UsDebt-DismantlingPython | Flask | Flask-SQLAlchemy | Flask-WTF | SQLite | Bootstrap | CSS | HTML5 | GitHub● Focused learning towards a Python specialization within DevMountain's 16-week bootcamp● Continued learning in Flask geared towards full-stack applications● Learned and utilized various database tools for Python full-stack applications (SQLAlchemy)● Generated graphs and easy visualization of data (Numpy, Matplotlib)● Continued learning with implementation of Python on front-end and back-end development -
Python DeveloperDevmountain Student Developers Jun 2022 - Aug 2022Provo, Utah, UsPerfect Temps Capstone ProgramCSS | PostgreSQL | HTML5 | JavaScript | Java | Axios | GitHub● Developed an online, user-facing tracking application for 3D printer temperature specifications and averages● Utilized multiple coding languages to create and implement full-stack applications● Collaborated with multiple associates on class group projects (Discord)● Tutored classmates on concepts and core coding fundamentals, ensuring a positive environment (Discord, Zoom)● Polished skills and gained additional knowledge and abilities with front-end, back-end, and server relateddevelopmental coding (PluralSight, Udemy, Devmountain)
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Support Tech IiiHenry Schein One Nov 2021 - May 2022American Fork, Utah, Us● Provided exemplary customer service and technical support (Salesforce, Bomgar, Dentrix)● Collaborated remotely with team to teach known solutions, troubleshoot, and provide feedback on new, unknown, and uncommon issues (Microsoft Teams)● Provided code corrections and samples to Dev Team for company website and Salesforce application● Utilized command prompt to troubleshoot, update, and fix underlying customer computer issues● Guided several training sessions for new team members on software and troubleshooting procedures -
Sales AgentPurple Jan 2021 - Nov 2021Lehi, Utah, Us -
Extrusion OperatorFlexan Feb 2020 - Nov 2020Lincolnshire, Illinois, UsWorking the extrusion line was a lot of fun. It was medical tubing which meant following clean room procedures and keeping the product clean as well. Having the opportunity to make medical tubing from different shore materials was challenging because different plastics melted differently and at different temps with their own challenges and aspects that were exceptional about them. Spent time creating tools for the company that made the job easier, reduced scrap, and boosted startup time by 200%. -
Machine Operator IiMerit Medical Systems, Inc. Oct 2019 - Feb 2020South Jordan, Utah, Us -
Workforce SpecialistMusician'S Friend Nov 2018 - Sep 2019Westlake Village, Ca, UsSupplemented the Workforce team with accurate forecasts, projections, and potential staffing needs. Assessed staffing requirements regularly and provided HR with shifts to drive recruitment and time off. Created weekly forecast for 15 departments. Provided real-time reporting and on-the-fly staffing adjustments in accordance to call, email, and work volume. Maintained over 500 employees profiles, schedules, shift swaps, and annual leave within 3 different sites. Analyzed and managed all communications flowing into two call centers. Analyzed raw sales & performance data to calculate monthly incentive pay.Working for Musician's Friend has been a great journey. One of improvement and learning. I started as a TSR, moved into the Customer Service Department, and then moved up again into the Workforce Specialist role. Generated spreadsheets and enhanced others for better functionality. Analyzed data in real time and made adjustments to hit floor rate goal 80% of the time. Splicing HTML and CSS code from multiple sources to create a webpage providing another team pertinent information for staffing decisions. Reviewed policies and procedures and created a plan to cut out unnecessary and repetitive steps. Implemented a plan which increased productivity by 113 percent and reduced over 60 minutes a day of unnecessary use of resources, and so much more. -
Machine OperatorHenkel Aug 2017 - Oct 2018Düsseldorf, North Rhine-Westphalia, DeWorking with Henkel in the Injection and Blow Molding departments they had a plethora of machines to gain experience with. Gained abilities to accurately diagnose and process issues as well as firsthand experience in assisting mechanics with repairs. Furthered education through out-of-company training. Safety representative and assistant floor lead with acting lead during days when needed. Experience with facilitating and writing standard work instructions and other work related documents. Work close on a daily basis with Contract Associates, Operators, Mechanics, Specialists, Managers, Operations Managers, IT, Other Departments, and representatives from partner companies. • Became proficient on machines ranging from molding, labeling and other mechanical devices• Took on additional roles to ensure continued positive growth• Worked throughout numerous departments to increase communication and quality• Worked with the training department to improve current training and created work instructions• Intercommunication between contract associates up to operations manager -
Bay HostTopgolf Apr 2017 - Jun 2017Dallas, Texas, UsA Bay Host is committed to their guest in accomplishing a developed rapport. Negotiated upgraded meals and drinks to Improve the guests experience while facilitating 6 bays with anywhere from 2-10 persons per bay. The beverage station was in the middle of the building which meant that on most occasions it would be 50 feet or so away. This required balanced and calculated coordination to get a magnitude of glasses to multiple bays. Troubleshooting stations, ball dispensers, chair accommodations, and anything else that might spring up. All whilst demonstrating time management skills with checking on the guest to ensure brand quality, keeping drinks topped off, providing correct silverware or napkins depending on food ordered, and any other situations that may arise.• Specialized in the guest experience• Identified guest wants and needs while illustrating up-selling opportunities • Troubleshot issues with computers, games, and dispensers to resolve issues immediately• Demonstrated exceptional knowledge of games and menu• Informed guests of safety guidelines and ensured they were adhered to• Won top sales on specific targeted item sales 3 times -
Warehouse SpecialistCac Sales Dec 2016 - Apr 2017Mastered all positions within this warehouse to secure continued progress even when others were absent. Demolished goals set by superiors. Tailored online postings to what the consumer wants including verifying specs and including them in the post for noticeable ease. Handled pallets, shelving, delivery, pick up, training, delegation, and utilizing other staff for safety and efficiency. Fueled improvements and changes within the company designed to simplify processes, improve reward, and reduce risk.• Fastest regular employee for verifying quality and content, as well as listing• Boosted productivity by mastering all positions within warehouse in all three lines of trade• Facilitated a number of onsite and offsite projects• Moved boxes and items up to 200 pounds daily• Installed new shelving and rises, and modified old shelving and rises• Tailored an upgraded stocking procedure which improved pull time for shipping -
ClerkDepartment Of Alcoholic Beverage Control Gover Aug 2016 - Dec 2016Identified any ID’s that weren’t Utah State Law acceptable and confirmed date and legitimacy of any ID’s presented allowing me to sell Liquor to an individual or individuals. Any individuals without proper identification or clear signs of inebriation were deferred from purchasing alcohol as per Utah law. Steered individuals who have been banned from the store back towards the exit. Surveyed the floors for any suspicious activity and uncovered evidence against those who tried to steal from us. Obtained stock from storage and placed stock on shelf in a manner that heightened presentation. Performed amounts of heavy labor regularly throughout the day.• Exercised day in and day out lifting heavy boxes safely• Deterred theft by investigating situations to discover evidence • Identified any false documents, dates, or improper identification• Excelled in safety procedures and remedied incorrect lifting practices with team members• Placed high value on alcohol knowledge and proficiency -
Customer Service RepresentativeTeleperformance Jun 2016 - Aug 2016Paris, Île-De-France, FrI received my insurance license before taking this position. During my time with this company I provided telecommunications support for clients. That means everything from making changes to their account, unlocking their account, getting them to the correct group for their current issue, and more. All of this while keeping their information secure and protected from phishers. -
Assistant Office ManagerBlue Dragon Inc. Mar 2015 - Jun 2016Gerrards Cross, GbDay to day duties at this small to mid-range online re-seller group would range from finding items that have sold and prepare them to be shipped. Making sure all software and hardware was functioning correctly. Then duties ranged from bringing in new product, taking photos of the new product, listing the new product, and then placing the product in the warehouse till it sells. There are also restocking, keeping track of shipping materials, ordering materials when low, and quality items in the warehouse to verify that we ship out undamaged working product. -
Technical Customer Service RepresentativeNetflixcs Dec 2015 - Mar 2016Working for Netflix was an amazing experience to speak with people from all over the globe. I was able to assist customers with technical issues, suggestions, taking feedback, content suggestions, and more. I had the ability to work directly with Netflix through meetings, group discussions, and feedback through the chain of command.
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SupervisorGeneral Dynamics Information Technology Aug 2013 - Jan 2015Falls Church, Virginia, UsNormal supervisor duties included motivating, disciplining, coaching, and other skills. On top of normal supervisor activities I did many extracurricular activities. I’ve trained, interviewed, took on extra projects to bring up the sites stats, and provided technical assistance. There have been many computer issues we’ve run into at General Dynamics Information Technology. To help combat this I put together different Word documents that guided agents through troubleshooting and repairing their computers. This decreased the amount of assistance needed significantly which allowed me to focus on other aspects of my job. -
Temp Jobs - Picker, Packer, Line Work, Etc.Prologistix May 2013 - Jun 2013Atlanta, Ga, UsIn this position I've done many different temporary jobs. This has had me do everything from picking and packing, to line work for any companies that are looking for some additional assistance. There were companies that liked me so much that they asked for me to come back, or stay with that company for days past what they requested help for. I've decided I want something more steady. -
Tier 2 Email SupportCss Corp Mar 2012 - May 2013Plano, Texas, UsWorking on the tier 2 Technical team for Blurb was a fun, yet challenging position. This job consisted of working on customer issues and acting as a buffer between the tier 1 agents and the Blurb corporate offices. Every escalation was handled first by a tier 2 agent. In the event the tier 2 agent wasn't able to resolve the issue that agent was expected to log the email correctly in Excel. We would then specifically design the escalation for review from corporate. Corporate wouldn't handle the email unless it was formatted, noted, and escalated correctly. All of this while responding to 100 emails per day, as well as assisting tier 1 agents with any of their issues or inquiries. -
Csr Subject Matter ExpertCss Corp Oct 2011 - Mar 2012Plano, Texas, UsAs a phone associate for Roxio my main responsibilities were to handle phone calls professionally, note each account appropriately, and assist with technical issues. For the last few months of the project I was a Subject Matter Expert, and was looked to for assistance with Roxio technical problems, as well as handling different supervisor responsibilities such as watching the queue and keeping agents productive.
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Supervisor/TrainerConvergys Aug 2010 - Nov 2011As a supervisor, my team had anywhere from 10 to 26 employees. Encouraging the team to reach all key performance goals such as adherence to schedule and overall call quality was manageable due to weekly coaching. Otherwise, my day would be filled with typical supervisor duties such as timekeeping, assisting on the floor, attending meetings, quality assurance, etc.Prior to being a supervisor I trained 4 separate classes and moved more than 100 employees onto the floor. This included teaching them how to navigate our program, handle calls, and provide them the knowledge they need to be able to perform their job optimally.
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SupervisorConvergys Sep 2009 - Aug 2010This team had on average 17 members. Day toe day duties ranged from handling escalated customer calls to seeing that team goals were achieved. Each supervisor had a hour block during the day that they would be the floors point of contact. The remaining two hours of my day was spent doing daily reviews, time keeping, and ensuring that my team met the high customer service rating that is expected from the client. Keeping up the moral of the team was particularly tricky in the last few months of the program as people were upset that the client decided to leave the company.
Travis Durrant Skills
Teamwork
Computers
Information Technology
Microsoft Word
Microsoft Office
Communication Skills
Team Building
Customer Service
Computer Repair
Interpersonal Communication Abilities
Troubleshooting
Training
Supervisory Skills
Time Management
Computer Hardware
Negotiation
Flexibility
Internet Troubleshooting
Avaya Products
Software Troubleshooting
Analytical Skills
Computer Hardware Troubleshooting
Oracle
Network Troubleshooting
Computer Animation
Website Administration
Leadership
Microsoft Excel
Technical Support
Management
Windows
Command Prompt
Java
Javascript
Html
Html Scripting
Sass
Entrepreneurship
Problem Solving
Travis Durrant Education Details
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DevmountainFull-Stack Developer -
Granite Technical Institute3D Design And Animation
Frequently Asked Questions about Travis Durrant
What company does Travis Durrant work for?
Travis Durrant works for Maurices
What is Travis Durrant's role at the current company?
Travis Durrant's current role is First Assistant Manager.
What is Travis Durrant's email address?
Travis Durrant's email address is td****@****ain.com
What is Travis Durrant's direct phone number?
Travis Durrant's direct phone number is +180197*****
What schools did Travis Durrant attend?
Travis Durrant attended Devmountain, Granite Technical Institute.
What are some of Travis Durrant's interests?
Travis Durrant has interest in Computers, Technology, Health, Being Active, Children, Rock Climbing, Education, Environment, Science And Technology, Improving Objects Or Procedures.
What skills is Travis Durrant known for?
Travis Durrant has skills like Teamwork, Computers, Information Technology, Microsoft Word, Microsoft Office, Communication Skills, Team Building, Customer Service, Computer Repair, Interpersonal Communication Abilities, Troubleshooting, Training.
Who are Travis Durrant's colleagues?
Travis Durrant's colleagues are Maria Dresnin, Kim Depew, Savannah Lawinger, Janine Fosle, Jon Doe, Keirstan Mangold, Kristy Hebbe.
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