Travis Garnatz Email & Phone Number

Rochester, Mn

Rochester, Minnesota Area

Rochester, Minnesota

Responsible for administration and maintenance of workstations and related hardware, printers, and other workstation peripherals. Manage SCCM environment; automate software installations, workstation patching, created and managing our Windows 10 image and task sequence.Co-created our SCCM environment. Migrated software deployment, patching, and OSD from KACE.Migrating workstations from Dell DDPE to MBAM BitLocker.Review and manage workstation security and AV, including reviewing monthly security reports to verify workstation hardening complianceDesign and execute procedures to monitor and maintain all workstations to ensure the security and integrity of all customer and company informationEnsure compliance with regulatory standards and industry best practices related to Information SecurityComplete and review vulnerability scans to determine necessary security safeguards to be implemented and validate the remediation of identified vulnerabilitiesAssist in the review of new applications and products to ensure company security standards are being metMaintain Active Directory, including group policy, as it relates to workstation setupCreate standards for workstation setup, including all ancillary items, and verify these standards are being upheldManage Uniflow environment for secure print, with Ricoh and HP hardware.Create and maintain workstation lifecycle management, build specs and order workstations, maintain hardware inventory, Monitor and maintain performance of workstations and related hardwarePlan and implement lifecycle management of workstation software, including managing software licenses and software assuranceAct as a resource for team members regarding the capability and setup of current workstationsRemove and properly dispose of workstations and other hardwareMigrating workstations from Windows 7 to Windows 10Document workstation processes to create consistency in troubleshooting and to provide a knowledge resource to HD

Dodge Center, Mn

Set up hardware, image new workstations via SCCMInstall software manually and through SCCMMaintain printer design and lease, Manage printers on the print serverMaintain inventory and purchase hardware through vendorsBackup PC’s through Active@Implement security programs, Computrace, McAfee Encryption, Viewfinity, Titus ClassificationSCCM Administrator for Commercial Segment of Oshkosh CorporationCreate software packages in SCCM for deployment and projectsDeploy month security patches to workstationsPerform IT Orientation training to new office employeesWrite documentation to support IT processes and proceduresAsset Management

Dodge Center, Mn

Duties are similar to Support AnalystStarted to get put onto more projects to try and test new software implementationsWindows 7 OS upgrade

Dodge Center, Mn

Maintain support for all users on the network and applications for Oshkosh Corporation Commercial Segment which includes McNeilus Trucking and Manufacturing, CON-E-CO, London Machinery, and Iowa Mold and Tool.Monitor and complete work orders using Remedy, formerly used HEATSupport for 850 users spread accross 20 branch officesCreate accounts and set permissions in Active DirectorySupport for 500 desktops and laptopsTroubleshoot and repair issuesImage and backup PC’s, with Ghost and Active@Support for 400 mobile devices - Blackberry and Apple Devices, Verizon and AT&TUpgrade PC’s from XP to Windows 7Create network cables and test portsReplace KRONOS Time ClocksVDI set up and troubleshootingAssisting in Corporate upgrades of Windows 7, Smarteam and Solidworks, Lotus Notes, Avaya IP Agent, HDD Encryption, and Absolute Computrace.Microsoft SCCM 2007IBM Lotus Notes 8.5.X with Domino AdministratorJD EdwardsAvaya Phone SupportAbsolute Computrace AdministratorSupport McAfee Endpoint EncryptionIBM AS400Asset ManagementWrite procedures and processes

Inver Grove Heights, Mn

Route communications to resident's apartmentAssist with various activities

Welch, Mn

Maintain support for all users on the network and applicationsSupport for 750 usersSupport for 500 desktops and laptopsSupport Windows XP, Windows 7, Office 2010, SharePointUse Active Directory Remote Desktopre-image computersSupport Toshiba and HP printers, along with some web based applications for printersMonitor and complete work orders Terminate and punch down cablesStrong interpersonal communication skillsSupport various casino applicationsAnswer team members’ calls for help with computer-related problems. Log, troubleshoot, diagnose and track the calls. Assign appropriate IS staff to solve the problems and facilitate the problem-solving process. Follow up with callers on unresolved issues and escalate issues as appropriate. Create, review and update problem and solution documentation as well as procedures and processes. Monitor the Help Desk database and make certain all work orders are assigned and handled according to Help Desk Procedures. Ensure proper protocol is followed for all submitted work requests. Train users to operate their systems with maximum efficiency. Track training materials as well as application and system documentation. Requirements include 2 years technical school training related to PC environments and proven computer skills using productivity software (Word, Excel and Access). Must be able to install, repair, test and troubleshoot hardware and software and have excellent customer service, problem solving, and communication skills. On-the-job experience supporting users in PC environments and experience working in a call center or help desk environment preferred.

Welch, Mn

Maintain support for all users on the network and applicationsSupport for 750 usersSupport for 500 desktops and laptopsSupport Windows XP, Office 2010, SharePointUse Active Directory Remote Desktopre-image computersSupport Toshiba and HP printers using web based applicationsMonitor and complete work orders Terminate and punch down cablesStrong interpersonal communication skillsSupport various casino applicationsAssist with data scrubbing and verification tasks between IS and Marketing/Gaming divisions. Assist with creation of Intranet content (Share point services 3.0). Assist with desktop rollout and office productivity upgrades. Provide consistent support to IS in all areas. HS Diploma/GED or equivalent experience required. Proven computer skills using PC software (Windows, Excel, Word, MS Access) required. General PC hardware and software troubleshooting skills preferred. Working knowledge of relational databases preferred.

Welch, Mn

Blackjack Table Games Dealer Deal Blackjack to playersProvide strong customer service skills

Eagan, Mn

PT Package HandlerLoad package cars with necessary packages based on location of dropSort packages to specified city locationSort packages to specified package car

Shakopee, Mn

Learning how to use new tools and finish drywall.*Banjo*Bazooka*Boxes*Power Sander

Mahtomedi, Mn

Started out as a fresh new drywall finishing apprentice.

Rochester, Mn

I pulled wires according to blueprint specifications. Wires inlcude Cat5e, Fiber Optic, Coaxial, 25-300 Pair Telephone lines

Salt Lake City, Utah

Utilized company software programs to help customer needs Sell products to customers Answered phone calls to help customer needs

Bachelor Of Science (B.S.), Information Technology

Bachelor of Science in Information Technology with a concentration in Advanced Networking

A.A.S., Information Technology And Telecommunications

Activities and Societies: CCITA, De Hackers, Phi Theta Kappa Honor SocietyInst. Name: Century College Award Name: Associate in Applied.

Certificate, Drywall Finishing

Activities and Societies: Painter's and Allied Trades Union, Union Local 681 - Rochester MN

Liberal Arts & Sciences, Liberal Arts And Sciences/Liberal Studies

High School Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: Football team, Bowling team