Travis Haninger Email and Phone Number
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With nearly two decades of leadership experience, I am known for expanding commercial functions and profitability with an action-oriented and inclusive approach. Throughout my career, I have successfully transformed business operations, guided teams to surpass revenue goals, and implemented innovative strategies to drive business growth. My expertise lies in start-up and high-growth environments. I focus on increasing efficiency by aligning marketing, sales, and customer success teams with customer-centric goals and digital tools that provide actionable insights. I build predictable recurring revenue by prioritizing interactions that create customer value, streamlining sales journeys, and modernizing commercial operations.Recent Achievements:At PinPoint Surgical, my strategic leadership in commercial operations and business development has been pivotal in fortifying partnerships and driving growth within the Neuro and Spine sector. Our collaborative approach has resulted in the formation of a multifaceted network that bolsters the commercial prowess of innovative technology companies.Previously, as Director at Accelus, I contributed to refining Go-To-Market strategies and enhancing sales processes, which led to a significant reduction in sales cycle time and the successful integration of a surgical robotics platform. These efforts have been instrumental in transforming commercial plans and improving forecast accuracy, ultimately advancing minimally invasive spine procedures.
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Chief Commercial OfficerPinpoint Surgical Sep 2020 - PresentLos Angeles, UsA Med Tech growth partner that fosters a network of innovative technology companies in the Neuro and Spine space helping them develop their commercial strategies and operations. In turn, that network works with hospitals and surgeons to expand their capabilities and increase the competitiveness and profitability of their surgical programs.Developed commercial strategy, led sales efforts, champed business partnerships, and streamlined our revenue operations.● Built a multifunctional network of 6 companies with complementary expertise and solutions.● Helped companies build commercial strategies, expand revenue operations, increase sales, and expand their presence in Neuro and Spine markets.● Helped Fusion Robotics build their clinical workflows, sales strategy, and GTM launch, leading to acquisition by Alpha Tech.● Worked closely with Accelus inc to build their commercial operations, align sales teams, and digitally mature the organization-leading to a 30% reduction in the sales cycle, 40% YoY revenue growth, and greater transparency to P&L.● Partnered and consulted with numerous start-up medical device companies to commercially launch their offerings.
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Sr. Director, Commercial OperationsAccelus Jul 2021 - Feb 2023Palm Beach Gardens, Fl, UsAccelus is an innovative medical device company that seeks to advance minimally invasive spine procedures.Steers commercial operations, including developing successful Go-To-Market (GTM) strategies, in collaboration with the sales and commercial teams' efforts. Creates commercial plans, sales processes, and enablement tools that drive revenue, streamline sales cycle and improve forecasting.● Slashed sales cycle time by 30% through streamlined communication, creating deal playbooks, centralizing sales tools, and automating contracting capabilities. ● Introduced a successful surgical robotics platform into the commercial organization and created the sales process and positioning. ● Transformed revenue tracking and forecasting from spreadsheets to HubSpot’s CRM for improved sales P&L reporting. ● Collaborated with internal financial experts in developing more concise forecasts, quotas, and performance reporting. ● Encouraged business development initiatives for sales teams creating transparency, profit generation, and alignment to commercial objectives leading to 40% sales growth YoY. -
Vp Customer Experience | Co-Founder At SequoiacxSequoiacx Sep 2020 - Feb 2022Yucaipa, Ca, UsA growth agency that helps B2B SaaS and MedTech companies create meaningful connections with their customers at scale.Steadily drove an operational focus on lead generation, closing deals, streamlined buying journeys, and continually exceeded customer expectations through customer-first digital strategies. -
Global Service Program DirectorVision Rt Ltd Mar 2018 - Jul 2020London, England, GbA global medical device company that creates patient safety solutions for radiation oncology. Recruited to drive significant organizational growth and increase the profitability of the service business. Championed and led global customer success initiatives by assembling a multi-disciplined team of experts focused on maximizing customer interactions, expediting service delivery, and strengthening relationships with the distributor network.● Boosted revenue by 80% and lowered the cost-to-serve expenses by 20%, while managing customer success P&L results.● Surpassed the company’s 2-year revenue targets by turning services into the largest profit center of the organization. ● Reduced time-to-market by 25% through a standardization process of new products and upgrade procedures. ● Generated exemplary and consistent brand exposure across the distributor network. ● Cut operating costs by $1.2M through the development of a virtual self-service support portal, and in turn, increased customer adoption, utilization, and satisfaction. -
Global Field Operations ManagerSynaptive Medical Jan 2015 - Mar 2018Toronto, Ontario, CaA disruptive medical technology company specializing in imaging, robotics, and informatics.Spearheaded an organizational focus on customer success strategies and customer support efforts, which included improved clinical and service team functions. Established startup systems and processes for this new medical device enterprise that brought cost-conscious teams, organizational growth, and commercial expansion into the global markets. ● Generated a 90% customer satisfaction rating on the ‘voice of customer survey’ through training and team motivation.● Established partnerships and expanded service department capabilities globally, enabling the organization to expand commercially into Thailand, Pakistan, North America, and China markets.● Accomplished and facilitated cross-functional initiatives: “voice of the customer” surveys, white-glove onboarding process, and CRM service ticketing reform that increased customer satisfaction, adoption, and advocacy.● Created the organizational strategy and recruitment of customer success teams, enabling the organization to ensure customer adoption and advocacy of luminary accounts around the globe. -
Product ManagerHme Aug 2013 - Jan 2015Carlsbad, California, UsLed the entire product lifecycle for HMEs core product line, which included research on the next-generation product roadmap. ● Delivered over $1M in product sales on the first day of the marketing campaign launch, which enabled customers to tour the company’s products digitally. ● Reduced product development cycle by 20% by facilitating Agile Scrum Master/Product Owner certifications. ● Rescoped the company's product roadmap with cross-functional team collaboration to deliver a timely market launch. -
Field Operations ManagerCarrot Medical, Llc Aug 2010 - Aug 2013Bothell, Wa, Us● Oversaw and accountable for customer delight and service revenue in my territory, consisting of the western United States. ● Responsible for ensuring timely and accurate product delivery, installation, training, and service/support.● Product manager for enterprise streaming solutions assisting in all sales/customer interactions.Key Achievements● Successfully established and authored standard operating procedures for service and installation.● Delighted customers and ensured 91% service contract renewal in the territory.● Managed 3rd party installation team to ensure projects were on time and to customer requirements.● Assisted sales in securing key luminary accounts with sales engineering support. -
Sr. Production TechnicianMedtronic Aug 2007 - Aug 2010Minneapolis, Mn, Us● Assisted R&D with environmental and electrical safety testing and establishing assembly SOP. ● Ensured quality standards while performing surgical system assembly, testing, troubleshooting, and diagnostics.● Led Technician on all new product platform launches, ensuring product manufacturing adhered to standards.● Evaluated new product lines for production and field releases and created SOP for system builds and ship guidelines.Key Achievements● Established a green manufacturing initiative, creating a $65,000 annual department savings.● Achieved a 15% reduction in build time by optimizing build orders and workspaces.
Travis Haninger Skills
Travis Haninger Education Details
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Colorado State University GlobalBusiness Management
Frequently Asked Questions about Travis Haninger
What company does Travis Haninger work for?
Travis Haninger works for Pinpoint Surgical
What is Travis Haninger's role at the current company?
Travis Haninger's current role is Helping Businesses Scale, Engage Customers, and Grow.
What is Travis Haninger's email address?
Travis Haninger's email address is tr****@****.global
What is Travis Haninger's direct phone number?
Travis Haninger's direct phone number is +161998*****
What schools did Travis Haninger attend?
Travis Haninger attended Colorado State University Global.
What skills is Travis Haninger known for?
Travis Haninger has skills like Medical Devices, Cross Functional Team Leadership, Product Development, Process Improvement, Quality System, Fda, Continuous Improvement, Strategic Planning, Testing, Iso 13485, Field Service, Product Lifecycle Management.
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