Travis Flores Email & Phone Number

Stroudsburg, Pennsylvania, United States

Pennsylvania, United States

• Apply organized troubleshooting strategies for Android and iOS end user devices pertaining to network connectivity, navigation of the UI, and software issues.• Develop individualized plans to solve customer concerns and provide expert solutions pertaining to T-Mobile plans and services.• Generate prospective clients through business development strategies such as local community marketing, establishing partnerships, and customer referrals.• Provide efficient customer service for new and existing clients while consistently exceeding key performance sales metrics.

Philadelphia, Pennsylvania, United States

• Executed diverse rehabilitation programs with 8-10 clients a day, ensuring punctuality while maintaining a positive client experience.• Communicated with multiple departments daily regarding client scheduling, insurance changes, and status.• Lead monthly team information sessions regarding industry concepts, proper client interaction, and continuing education.Zarett Rehab and Fitness is a private physical therapy clinic located in the heart of Philadelphia. Zarett's model is based on the understanding that quality physical therapy requires a detailed, focused, 1-on-1 approach. My role as a Senior Exercise Physiologist was centered around a proficient understanding of the patient's diagnosis and the treatment plan prescribed by the physical therapist. Attention to detail and the ability to adapt to an everchanging environment were critical to the success of the patient's care plan and the practice. All information related to the patient's care was meticulously entered into the patient software at multiple stages throughout their time with us. Lastly, consistent communication between myself, the physical therapists, and front desk staff was integral to ensure positive patient outcomes and to minimize mistakes during any step of the process.

Raleigh, North Carolina, United States

• Performed real-time data entry during patient appointments by navigating through Practice Studio software and compiling a comprehensive summary of the visit. • Provided accurate and prompt responses to a high volume of text, e-mail, chat, and phone calls regarding scheduling, account troubleshooting, and general inquiries.• Created and deployed a technical manual for new employees that outlined each responsibility of the practice to enhance and improve the onboarding process.Atlas Orthogonal Chiropractic is an upper-cervical focused chiropractic practice with an emphasis on patient education and treatment through gentle, precise, low-force adjustments. As a Chiropractic assistant I assisted with patient testing through the use of static electromyography and range of motion equipment. As a radiologic technologist I performed imaging of the cervical, thoracic, and lumbar spine for chiropractic analysis and spinal correction. My role also included real-time data entry as the physician treated the patient. This required extreme attention to detail and the ability to multi-task between operating software and listening for important information.

Cary, North Carolina, United States

• Developed tailored stretching sessions based on each client’s needs• Provided recommendations to improve client’s movement and overall health and wellness• Utilized knowledge of anatomy and physiology to recommend exercises that complement sessionsStretchLab is a one-on-one assisted stretching company. Our focus is to provide individualized assisted stretching routines to improve the overall wellness and movement of our clients. As a Flexologist, I am tasked with creating and implementing specific stretching routines at our studio. I utilize my knowledge of anatomy and exercise to provide the best possible experience for our clients

Greater New York City Area

• Demonstrated competency pivoting to a front desk role that included accounts receivable, scheduling, insurance questions, and general facility inquiries • Liaison between patient and therapist to relay information regarding status of injury • Demonstrated proper exercise technique to ensure efficiency of fitness program• Maintained upkeep of facility to exhibit professionalism and remove potential safetyhazards Professional is an outpatient rehabilitation physical therapy clinic with numerous locations in New York City, many of which I have had the privilege to work for. My primary responsibility is to ensure each clinic runs smoothly and efficiently by demonstrating proper exercise technique, providing constant communication between the patient and physical therapist, and maintaining the clinic's appearance and safety.

Greater New York City Area

• Lead all team practices and games during the season• Instilled values of effort, perseverance, teamwork, and respect through sports• Instructed classes for baseball related after school programsThe Bulldog Ball Club is a youth baseball club and after school program for New York City students. The Bulldog Ball Club prides itself on teaching young athletes the proper way to approach sports with emphasis on effort, respect, and perseverance. During the baseball season, I lead team practice and manage all games for the Saturday league. I am also an assistant coach during the offseason for after school programs and their travel baseball league.

Center For Fitness And Wellness

As a Kinesiology major, I was required to obtain 250 hours of relevant volunteer experience. I chose to gain 270 hours of volunteer experience with the Center for Fitness and Wellness on Penn State's campus. My role as a Health Educator proved to be extremely valuable for my career. My primary role included conducting ACSM protocol fitness assessments for students and faculty which consisted of: obtaining manual blood pressure and heart rate, anthropometric measures, body composition analysis via bio-electrical impedance device, VO2 max testing, flexibility testing, and strength testing. My secondary role consisted of performing cholesterol testing via finger prick which included: HDL, LDL, triglycerides, and cholesterol values. After each test, I explained the significance of each values and how to alter them within the center's guidelines.

92Nd St Y

• Supervised group activities, transportation, and events throughout the campsite• Main communicator between administration, parents, and campers• Conducted bi-weekly evaluations for counselors pertaining to camper interaction, attitude, and ways to improveCamp Yomi is a summer camp based in New York City. With over 600 campers attending each summer, the responsibility of each counselor and head counselor is of the utmost importance. As a head counselor I supervised five different counselor led groups. It was my responsibility to be aware of any allergies, medications, or behavioral concerns for each and every camper. My role was to be the first point of contact for all counselors in the event of emergencies or difficult situations. In the event of emergencies I ensured each camper was properly taken care of and their parents were contacted. My other role consisted of leading transportation sites, as the campgrounds were located 40 minutes away in Rockland County, NY. I ensured that each camper was accounted for to and from camp or during field trips. My role as a head counselor taught me valuable lessons in responsibility, accountability, and leadership.

Associate Of Science - As, Computer And Information Systems Security/Information Assurance

Bachelor'S Degree, Kinesiology And Exercise Science, Graduate

Activities and Societies: Student Government Vice President, Lion Ambassadors

Education record