Travis Cook Email & Phone Number

Lenexa, Ks

Creating and expanding relationships in your community through outbound calling efforts to customers.Processing customer account maintenance and standard branch transactions such as: address changes, check cashing, deposits and opening deposit and loan accounts. Collaborating with internal partners, such as small business officers, mortgage officers, private wealth manager and others.

United States

Assists the branch in in monitoring branch operations and profitability. May assist the Branch Supervisor/Manager in completion of daily work schedules, hiring, training, cross-training, goal setting, and development, performance evaluation and disciplinary counseling of staff.

United States

Identifies customer’s financial needs through in-person efforts, cold calls, referrals, and marketing, while providing strong product knowledge and quality service excellence. Displays knowledge and proficiency in explaining, selling, and administering products; refers customers to appropriate resources within the organization. Actively profiles customers to understand their complete financial services needs and recommends products and services based on those needs.

United States

Provides operational support for the Cash department with preparing inbound and outbound shipments of currency and coin. Demonstrates a complete understanding of the unit and department functions and adheres to procedures and controls. Provide feedback and suggestions for customer and operational service improvements.