Pulumi’s mission is to democratize the cloud for every engineer. Its open-source infrastructure as code tool enables engineers to write infrastructure code in programming languages they already know and love, and deploy infrastructure on any cloud. With the Pulumi Platform, engineers can write and ship infrastructure code faster, leverage AI to boost productivity, do more with less through infrastructure automation, and search resources across any cloud.At Pulumi, I am responsible for Solutions Engineering, Customer Experience (ProServ), and Customer success. Our focus is surprising and delighting our customers with exceptional customer experiences that always puts the customers' desired outcomes at the forefront of what we do.

Join delivers on-demand networking as-a-service to owners and tenants of Class A offices to enable Smart Buildings and Smart Workplaces.Join’s Converged Network as a Service delivers outstanding security, ultrafast connectivity to the internet and public clouds, and the reliability and ease-of-use of a modern cloud service.Join accelerates leasing by powering flexible space offers and digital amenities that create great tenant experiences, transforms IT and operations efficiency, and enables agile adoption of advanced building, IoT, and workplace technologies.I am responsible for customer and employee experience at Join, which includes Customer Success, Customer Support, Customer Ops, and IT.

Till Mobile uses automated calls and text messages to connect brands to small farms and facilities. Over 80% of the worlds population has a cell phone capable of SMS text and voice messages. Till's core mission is to leverage SMS technology as a means to enhance communication within your supply chain. At Till I was focused on building and executing our solutions and post sales strategies.

Cloudflare is a leader in the web security and performance space, helping companies both big and small protect and accelerate their online properties. The company’s online platforms includes Cloudflare CDN, which distributes content around the world to speed up websites; CloudFlare security, which protects websites from a range of online threats including spam, SQL injection, and DDOS. I work with our enterprise sales and our Google partners to deliver world-class solutions to the fortune 1M.At Cloudflare I was responsible for managing technology alliances with Google Cloud, Okta, Hashicorp, OneLogin, and Centrify. The work done with and through partners generated $4.2M in closed won opportunities.

Cloudflare is a web performance and security company that provides online services to protect and accelerate websites online.The company’s online platforms includes Cloudflare CDN, which distributes content around the world to speed up websites; CloudFlare security, which protects websites from a range of online threats including spam, SQL injection, and DDOS.As the founding member of the customer success team at Cloudflare, it was my responsibility to develop and execute a successful post-sales strategy for enterprise customers.

· Developed key value proposition for new strategic solution, and selling approach· Key contributor to new value proposition leading to greatly increased company valuation increase of 20X· Along with founder, developed a wide array of solutions content for entire company which included both inside and outside sales teams· $12 million sales in 18 months· Extensive knowledge of U.S. strategic accounts, International and public sector· One of two staff tasked with opening EMEA sales channel· Successfully opened EMEA marketplace, including strategic investment partnership· Led solutions effort in public sector, working with FDA, USDA, DeCA, and White House· Wins across various industries including Nike, Mattel, Safeway, and Raley’s

· Assembled and manage a team of five account managers servicing our top 30 accounts.· Preside over 10 accounts, which account for $4 million in annual revenue· Integrated 10+ new partners to the iCiX platform (i.e. Target, Toys ‘R Us and Wal-Mart)· Conduct web presentations of product and services to prospect customers.· Communicate customer needs and wishes to company development and engineering staff.· Support customers during testing and evaluation periods.· Create strategic periodic reports which provide trend analysis information for clients

CloudCustoms is a premier consulting firm specializing in GTM for SMBs in the B2B SaaS ecosystem. We take a 360-degree approach to client engagement, focusing on our clients' desired business outcomes. Whether on retainer or specific SOW work, we provide services centered around GTM applications, including Salesforce.com, Marketo, and ZoomInfo. By better understanding our clients' target audience, we help develop web-facing marketing materials from conception to completion. Talk to us today at info@cloudcustoms.com

· Perform Panel Management database, business communication manager system, and technical training to core team and executive level.· Serve as point of contact for special test panel of 30 people to ensure complete process flow and customer satisfaction.· Provide timely resolution to IT issues escalated from both executives and panel managers, while working directly under COO.· Create and conduct systematic training on a quarterly basis.· Provide configuration control and quality assurance to ensure IT systems function correctly.· Perform ad hoc assignments such as completing data research requests.· Design reports to illustrate the required data points in a timely manner.