Director, Functional Consulting Practice/Managing Director Of Richmond Office
Washington, District Of Columbia, Us
At Tahzoo, I was a lead functional consultant providing Customer Experience and Systems Integration consulting to our clients. Some of my personal clients include Starbucks, Wells Fargo, Fidelity, BCG, Blackboard, Lifetouch, DIRECTV, Sodexo, and Viking River Cruises. We helped our clients get onto enterprise level Content Management Systems (SDL Tridion and Sitecore) that served as the backbone for executing on a roadmap to providing contextual and relevant digital customer experiences.During my tenure from 2012 to 2017, I took on and thrived in leadership roles - ending up as the Practice Director for our Functional Consulting team and the leader of the Richmond based office of Tahzoo. The company grew from about 20 employees to over 200 globally during this time and I was responsible for hiring, management & training, and setting the direction for my practice.