Travis Millner, Cam, Caps Email & Phone Number

Menomonee Falls, Wisconsin, Us

Experienced Director of Revenue Management skilled in maximizing rental revenue and occupancy across multifamily communities. Leverages data-driven analysis and revenue management systems to optimize pricing, minimize vacancies, and achieve financial goals. Proven collaborator, adept at training teams, driving performance, and fostering a culture of success.

Menomonee Falls, Wisconsin, Us

Partner with the Director of Revenue and VP of Multifamily Operations to define, enhance, and execute the operations department strategy. Lead, engage, and inspire the multifamily operations team. Help lead the operations efforts in finding and developing talent, allocating resources, managing workload, and designing and implementing solutions that support the business strategy. Conduct analysis of the current operating environment to benchmark with company objectives to identify success or gaps in key processes. Serve as primary contact for analytical and adhoc informational request from Continental’s SVP, VP of Multifamily, and Director of Revenue, and other senior executives. Lead team in driving the annual budget and reforecast process by developing baseline assumptions and an overall approach to the process. Review monthly portfolio/regional financial reporting package; evaluate performance metrics, highlight notable issues and trends, and develop meaningful and insightful commentary using data to tell a story about an asset, portfolio, overall market performance and future trends/expectations. Identify notable data trends/insights and make recommendations that support business goals; review macroeconomic and industry data impacting multifamily sector and identify notable trends. Coach and mentor people managers in development of leadership skills and people best practices.

Greensboro, Nc, Us

Hire, train, develop, coach and supervise portfolio Community Managers • Evaluate the staff of each community in regard to leasing and operational guidelines • Ensure that all staff members provide the highest level of service to residents • Meet budgeted income, expense and leasing goals for the portfolio • Be a champion for the operational strategy • Work with owner/investment partners to maintain and improve the value of the assets • Conduct quarterly meetings with Community Managers to keep them apprised of current issues • Oversight of the annual budget process for each community • Review the financial operations of each Community Manager on a monthly basis • Evaluate market conditions with each Community Manager to determine unit prices in accordance with the market and budgeted goals. Shop competitors in person every quarter with the Community Manager • Assist each Community Manager in the development of an annual marketing plan and conduct marketing reviews on a periodic basis

Greensboro, Nc, Us

Charleston, South Carolina, Us

Menomonee Falls, Wisconsin, Us

-Lead and direct all business, sales, marketing, and customer service for the Springs community. -Utilize cutting edge recruiting tools and systems to lead all hiring and onboarding activities. -Motivate and engage the team, fostering growth and development by creating and maintaining a highly positive work environment. -Develop and manage the operating income and expands budgets and capital budgets.

High Point, North Carolina, Us

-Provide, monitor, and evaluate a program that delivers outstanding customer sales and service. -Manage the financial performance and the physical asset of the property to meet and exceed the property's goals.-Develop the staff as an effective operating team. -Conduct weekly market surveys.-Periodically shop competition while maintaining knowledge of market conditions.-Assist in development, implementation and monitoring of resident retention, marketing, and advertising programs.-Promote a quality living experience for all residents.-Exhibit leadership in customer orientation.-Ensure that lease files are well maintained and new lease paperwork is complete in a timely manner. Ensure that all staff is prepared for orderly move-ins.-Perform property inspections on a routine basis to ensure the visual appeal of the property and maintain hazard-free conditions.-Ensure that all rents are collected when due and posted in a timely manner.-Maintain records on all aspects of management activity on a daily, weekly, and monthly basis.-Approve and submit all invoices to corporate office.-Ensure that all Fair Housing rules and regulations are understood by all staff and are being followed. Ensure both the letter and the spirit of the laws are being observed by all staff.-Maintain and exceed budgeted occupancy levels, rental income, ancillary income, and other property goals.-Prepare, execute, and monitor operating budget. Control operating expenses to meet or beat budget.-Hire, train, motivate, and supervise on-site staff. Assign tasks and delegate work, monitoring job progress and work flow including reviewing all work for timeliness and accuracy. -Conduct periodic performance appraisals; implement associate performance actions such as raises, promotions, disciplinary actions and terminations.-Set clear goals and expectations for individual team members. Support their growth.