* Strategic Leadership and Operational Excellence: Directed the technology strategy and architecture for a $458M annual revenue business, achieving an 8% CAGR since 2019 while scaling the platform to serve a global user base of over 450 million consumers and handling 100+ billion daily requests.* Global Operations and Talent Strategy: Established and scaled a high-performing offshore development center to support strategic product and platform initiatives. Reduced operational costs by another 40% and expanded access to a diverse, highly skilled global talent pool.* Leadership in Intellectual Property and AI Ethics: Founded and chaired the company’s first Patent/Invention Strategy and AI Ethics Board, reducing technology-related risks and strengthening the IP portfolio. Positioned the organization as a leader in responsible AI development and governance.* Generative AI Innovation: Designed and delivered TWC's Generative AI Platform to enable secure exploration of GenAI technologies, integrating multiple large language models (LLMs) and foundation models (FMs). Created a framework for responsible AI use and prioritized use cases aligned with business goals.

* Strategic Leadership: Directed TWC’s Consumer Data & AI teams, aligning technical strategy with business goals to create a foundation for data-driven decision-making, product development, and revenue growth. Oversaw enterprise architecture, consumer platform teams, and R&D while fostering cross-departmental collaboration and engineering discipline.* Divestiture Leadership: Played a key role in the divestiture of TWC by providing comprehensive technical documentation, materials, and conducting multiple technical due diligence presentations to ensure transparency and confidence in technical assets and operational strategies.* Platform Modernization and SaaS Innovation: Led the architecture, technical strategy, and delivery of TWC’s next-generation B2B SaaS platform, establishing reusable modular components enabling asynchronous development and faster time-to-market for new future offerings.* Innovation & Delivery: Conceptualized, architected and delivered the Weather Engine (WxE), a cutting-edge data integration platform connecting first-party, third-party, and client data to generate actionable insights, early and under budget, achieving compliance with security and privacy standards and earning revenue in its first year and is projected to generate multi-million-dollar revenues.* Enterprise Representation: Represented TWC across IBM boards, including the Software Developer Profession Board, STSM Appointment Board, IBM CDO Board, IBM Cloud Architecture Guild, Watson Foundation Models Braintrust, and InnerSource Champtions, driving open-source collaboration and cross-enterprise innovation.

* Strategic Leadership: Assumed leadership of TWC’s Consumer Data & AI team, setting a transformative mission and vision to modernize data infrastructure and AI capabilities while driving data-driven decision-making and business growth.* Data & AI Transformation: * Data Fabric Development: Architected and implemented a modern, federated data fabric replacing multiple legacy systems, delivering $300K+ in AWS cost savings and enabling governed, self-service data access. * ML Pipeline Modernization: Reduced machine learning productionization timelines from 21 days to 5, accelerating AI integration across products. * Generative AI Platform: Designed and launched a secure, scalable Generative AI platform, scalable AI-driven innovation while ensuring compliance with governance standards.* CDP Implementation: Reset and successfully delivered a new Consumer Data Platform (CDP) initiative in 4 months, ensuring operational continuity during significant team turnover. Provided legal expertise in data-related litigation.* Operational Excellence: Managed a team of ~70 professionals, achieving 30-50% YoY cost reductions through strategic vendor negotiations and process optimizations. Championed AWS DataZone and data lineage technologies to enhance observability and auditing, reducing legal risks.* Cross-Functional Influence: * Collaborated with AWS and mParticle Advisory Boards, securing speaking engagements at AWS re:Invent and spotlighting TWC as a marquee customer. * Drove collaboration with key partners, enhancing vendor relationships and ensuring strategic alignment.* People Leadership and Culture: Recruited and mentored top talent, achieving the best internal survey scores. Established leadership development programs and fostered a culture of innovation and excellence fostering cross-skilling within technical teams.

* Strategic Leadership: As Chief Architect and Executive Technologist, provided technical and architectural leadership across IBM Watson Advertising and Weather (WAW), guiding the development of IBM’s next-generation Watson Cloud, Data, and AI/Cognitive platforms. * COVID-19 Initiatives: Led the global, cross-IBM COVID effort involving 20+ IBM teams to develop the COVID Data Platform within 10 days. Built a scalable modular architecture reducing data processing times from hours to minutes, with the COVID Hub serving 4M daily users and 150M+ visits. Architectural patterns developed for this project are now adopted by Watson Core Team and IBM Research.* Cloud Modernization and Multi-Cloud Strategy: Architected WAW applications and platforms into cloud-native, cloud-agnostic, multi-cloud, and multi-region solutions using Kubernetes and Cloud Functions, supporting over 50M monthly active users and handling up to 1T API requests/day during peak events.* Premium Offerings: Envisioned and architected TWC Premium subscription platforms, driving adoption to 1M+ subscribers with $30M+ annual revenue. Collaborated with Red Hat Marketplace to design scalable, modular bundling architecture for next-generation subscription services.* Cost Efficiency and CDN Optimization: Advanced implementation of a multi-CDN strategy, reducing annual costs by 20-30% year-over-year across a $10M budget. Represented IBM at Fastly’s Altitude Conference and Cloudflare’s THINK sessions, leveraging partnerships to enhance edge computing solutions.* Cross-Industry Influence: Served as a liaison with IBM Research, Call for Code, and consulting teams for strategic initiatives, including mesh disaster relief networks.* Technical Community Leadership: Co-led the Storm Technical Council, producing intellectual capital and fostering innovation. Sponsored an Academy of Technology project on probabilistic forecasts and actively contributed to IBM’s technical vitality programs.

* Award-winning Technical Achievements: Earned IBM’s Outstanding Technical Achievement Award and Eminence & Excellence Cash Award for delivering transformative technical innovations.* Enterprise Transformation: Strategized, architected, and implemented a scalable, adaptable future-proof privacy architecture to comply fully with global regimes (GDPR, CCPA, and more). Delivered a next-generation universal profile system (UPSx) supporting over 500k registered users and capable of 3.5k RPS.* Strategic Vision and Leadership: Partnered with executive leadership to define and implement the architectural roadmap, prioritize technical debt reduction, and identify future technical innovations to drive business growth and competitive differentiation.* Technical Innovation: Spearheaded the re-architecture of Watson Ads Builder to support global scalability and improve ad creation efficiency for B2B2C customers. Delivered a decoupled, modularized architecture, reducing inefficiencies and enabling high-performing ad experiences.* Cloud Migration Leadership: Drove TWC’s migration to IBM Cloud’s Kubernetes Service (IKS), partnering with IBM Distinguished Engineers to address performance gaps in IKS & Cloud Object Storage and build robust, high-availability architectures designing solutions to address key performance gaps in caching, DNS, and global load balancing.* Cross-Functional Collaboration: Served as a liaison between TWC and IBM technical teams and business leaders, aligning development efforts with strategic objectives. Represented TWC in engagements with IBM Cloud, IoT Division, and IBM Research among other divisions, contributing to projects such as the Call for Code initiative.* Mentorship and Thought Leadership: Guided architects and technical leads, fostering a culture of innovation and technical excellence. Actively contributed to IBM’s Academy of Technology's Storm Technical Council, promoting intellectual capital and driving innovation.

* Web Modernization & Cloud Migration Leadership: Directed a multi-phase initiative to migrate to OpenShift on AWS decoupling frontend from backend editorial leveraging a frontend for backend and microservice-oriented architecture that enhanced TWC’s stability, performance, scalability, and cost efficiency boosting deployment velocity by 30%, increasing uptime to 99.99%, reducing CDN costs by 30%.* Innovation Leadership: Collaborated with Cloudflare to incubate their Edge Workers product and guided Akamai in developing their advanced edge computing solutions; developed prototypes for cutting-edge solutions (e.g., edge computing with Cloudflare and Fastly), delivered the Facebook Bot and provided consumer consultation and technical leadership to the development of Watson's Personal Assistant to deliver consumer-grade AI at scale.* Architectural Leadership: Provided strategic guidance to development teams, maintaining architecture artifacts such as design documentation and data flow diagrams aligning solutions with enterprise standards.* Stakeholder Collaboration: Worked cross-functionally to align technical strategies with business goals, enabling new revenue streams and product innovations; assisted in the enterprise implementation of New Relic for proper observability and troubleshooting.* Mentorship: Fostered technical excellence through mentorship, promoting best practices and emerging technologies across teams.

* Directed the strategic automation of the “Local on the Eights” video delivery pipeline, leveraging Node.js, Autodesk Scaleform, Adobe Flash & ActionScript, and FFmpeg to optimize workflows and ensure seamless production scalability.* Spearheaded front-end innovation by enhancing web applications with AngularJS, implementing scalable designs, introducing new features, and resolving critical issues, improving platform reliability.* Architected and deployed a GoLang-based origin aggregation solution, aligning with organizational goals to enhance system performance and scalability under high-traffic conditions.* Collaborated cross-functionally to align technical implementations with broader business objectives, ensuring alignment with company vision and user needs.* Delivered impactful solutions on accelerated timelines, showcasing the ability to manage technical teams and complex projects with a focus on operational excellence and long-term sustainability.

* Strategic Leadership in Collaboration Solutions: Led a team of SharePoint architects, developers, and designers to deliver scalable, enterprise-grade intranet solutions, aligning technical execution with client business objectives and driving measurable outcomes. * Enterprise Architecture Expertise: Designed and implemented comprehensive intranet systems, including information architectures, disaster recovery plans, governance strategies, and search optimization, ensuring seamless scalability and business continuity. * Operational Excellence in Agile Development: Directed end-to-end development processes within SCRUM frameworks, utilizing modern versioning tools (TFS, Git) to deliver modular, repeatable solutions with measurable ROI. * Innovation and Thought Leadership: Established best practices for SharePoint and WordPress development, integrating platforms to enhance user adoption and business functionality, while serving as a trusted advisor to senior stakeholders.