Lead Operations And Analytics Consultant - Digital Audiences
Current* Guided digital analytics for a team of 12 professionals, leveraging multiple dashboards, native platforms and databases to transform raw metrics into comprehensive, actionable insights, driving consumption, retention, and business expansion within OWN's digital portfolio* Cultivated a collaborative environment, promoting analytical thinking and problem-solving skills among team members to identify growth opportunities and recommend targeted strategies for improving user engagement and content optimization* Fostered strong relationships with stakeholders and support teams across WBD, ensuring the accuracy of critical performance indicators and emphasizing attention to detail within the team* Streamlined performance tracking processes, focusing on trended performance and actionable insights instead of raw data dumps to empower the team to make data-driven decisions that positively impacted financial and non-financial business objectives* Coached team members in developing and delivering engaging presentations, using customized reports and visualizations to effectively communicate digital audience trends, patterns, and opportunities to key stakeholders and decision-makers* Guided the team in conducting regular competitive analyses to monitor industry trends and benchmark OWN's digital performance against market standards, leading to informed, data-driven adjustments to maintain a competitive edge