• A fun side project, bringing nerd games to the masses.• Building a website and backend database allows people to test their trivia knowledge.• Creating a Kickstarter to get funding for a Nerd Trivia Card Game.

• Led a high-impact 18-month project to rebuild and integrate Salesforce CPQ and account infrastructure, which saved the company money and improved scalability. • Architected the Salesforce CPQ and account infrastructure rebuild, defining integrations with custom tools and a Provisioning Service from Salesforce to the Boulevard Platform. • Implemented the new account infrastructure that led to a dramatic improvement in data reliability within Salesforce. • Implemented MuleSoft to streamline and improve monitoring of business-critical system integrations. • Managed Salesforce Revenue Billing, which included recurring subscriptions and usage. • Managed the Enterprise Systems team, streamlining sprint and Agile processes and overseeing multiple vendors. • Negotiated and secured contracts, including Salesforce, MuleSoft, and NetSuite, achieving cost savings, tool consolidation, and enhanced functionality. • Advised business stakeholders (finance, sales, marketing, and support) on best practices to optimize backend processes for future growth.• Collaborated with other teams to identify areas of improvement in system architecture designs.• Evaluated emerging technologies for potential use within the organization's IT environment.• Evaluated existing systems to determine effectiveness and suggested changes to meet organizational requirements.

• Transformed Salesforce Account Structure for Scalability and Growth• Assisted Zoom in navigating the surge in demand during the Covid lockdown• Architected a comprehensive Account rebuild in Salesforce to create Merged and enriched accounts, A tiered structure for global B2C and B2B accounts, and proper account assignment with data cleansing via LeadSpace integration• Ensured security protocols while integrating with Zuora (billing) and Zoom products• Established an eCommerce front-end integration to capture purchased product data in Salesforce• Designed and executed a multi-phased migration and cleanup of millions of records for the new architecture (including critical weekend releases)• Championed a scalable Currency Switch architecture to support global expansion with new currencies• Played a crucial role in defining technical/architectural requirements across CPQ, ERP, CRM, Billing, etc• Designed solutions for various business functions eCommerce & Direct/Indirect Sales channels, Auto-provisioning & Customer Credit Checks, Sales Rep Activity Logging & New Product Releases• Provided expert advice on existing flows, architecture, technical issues, and required process changes• Collaborated effectively with cross-functional teams (Sales Ops, Finance, Order Management, etc.)• Managed and coordinated multiple projects while ensuring timely completion.• Identified ways to improve efficiency in operations and implemented process changes.• Architected solutions across multiple systems (Salesforce, Zuora, MuleSoft, Zoom platforms, 3rd party tools) to promote flexibility and scalability.

• Led technical initiatives for Salesforce, integrated tools, and other sales technologies. • Designed and implemented BizApp integrations for multiple Mergers & Acquisitions (M&A) activities. • Scoped technology for Mergers & Acquisitions (M&A).• Streamlined processes, including Project Life Cycle and Architectural Review Board (ARB) workflows. • Championed technical reviews during RFP (Request for Proposal) evaluations. • Provided expert technical and architectural advice, crafting solutions and diagrams and driving process improvements.• Evaluated third-party software solutions for compatibility with current architectural models.• Optimized existing architecture designs to improve cost efficiency without compromising on quality or reliability standards.• Maintained up-to-date documentation of all architecture designs and configurations.• Worked closely with stakeholders from various departments to develop innovative solutions that address business goals.• Managed multiple projects simultaneously while meeting deadlines and budgets.

• Streamlined Business Processes with Technology Solutions • Designed and implemented a MuleSoft integration between Salesforce and NetSuite/OpenAir, optimizing data flow. • Enhanced revenue generation by implementing new bundled pricing models using Salesforce CPQ. • Improved team productivity by defining a seamless integration between Slack and Jira for real-time project updates. • Refined the development process for greater efficiency and accuracy. • Collaborated effectively with 3rd party teams to resolve business owner challenges. • Fostered strong relationships with business owners, ensuring clear and open communication.

• Spearheaded the re-design and re-implementation of Salesforce Sales Cloud to optimize business support. • Managed a team of internal and contracted Salesforce developers, fostering collaboration and efficiency. • Evaluated and re-defined integrations across a vast ecosystem of third-party tools (SteelBrick, DocuSign, etc.). • Championed cross-functional collaboration to define improved business processes. • Led the evaluation of new technologies and their potential integration with Salesforce. • Oversaw the deployment of a new Salesforce Partner Community with the support of external consultants. • Guided the team as Scrum Master, ensuring agile and efficient project delivery.

• Led the global deployment of Salesforce, gathering requirements across diverse departments and overseeing configuration & custom development. • Managed a team of five (5) international Salesforce and web developers, fostering collaboration and efficiency. • Architected and built solutions for a global company, leveraging Sales Cloud, Service Cloud, 3rd party apps, and custom applications for internal and external users. • Collaborated across departments to integrate CRM (Salesforce) with ERP (MFG-Pro/SAP) and other critical systems. • Led international project teams, fostering cross-cultural communication and successful delivery. • Defined requirement specifications for new web applications, ensuring alignment with business needs. • Built detailed technical specifications for web applications developed by external teams. • Streamlined development and deployment processes for greater efficiency and control. • Developed web services for seamless data flow between ERP data (SQL) and Salesforce. • Created an interactive product and price book management tool using modern technologies (Foundation, AngularJS, VisualForce, APEX). • Designed and developed a customer portal offering self-service features (ticket management, knowledge base, hardware registration). • Built mobile prototypes (Salesforce1) and hybrid applications (Cordova, AngularJS, JQuery, HTML5, CSS3, JavaScript) to enhance user experience.

• Led a team of up to five local staff members, overseeing hiring, development, and project management• Architected, developed, and maintained a portfolio of seven (7) C# and database-driven websites• Managed international web development teams, ensuring project completion and quality• Integrated the global company website with third-party tools for enhanced functionality• Collaborated across departments (Sales, Support, Engineering, Marketing) to define requirements, propose solutions, and plan development schedules• Built a Product Content Management Tool to empower internal content creators.

• Defined initial architecture and UX for systems used in prototypes• Created social presence to help with marketing drive• Created a website to help drive awareness

• Led developing and deploying the Japanese e-commerce website, ensuring a seamless customer experience. • Architected and built an internal Administration Tool for efficient management and reporting of customer data. • Defined and implemented the data flow process, optimizing the path from customer interaction to service fulfillment. • Managed third-party vendors involved in service implementation, guaranteeing smooth collaboration. • Established and configured a Visual Studio Team Server 2008 to streamline development processes.

• Led development for UK and US customer-facing websites, ensuring brand consistency and user experience. • Developed reusable ASP.NET controls (file upload, text box, event calendar) for efficient web development. • Built a new Windows application for streamlined email blasts, enhancing marketing campaign execution. • Created a web-based Product Wizard to streamline product cataloging for the Marketing Department. • Contributed to the architecture and development of the new global company website, fostering a cohesive online presence. • Configured and deployed Google Search Servers for improved website search functionality. • Established and configured a Visual Studio Team Server 2005 to optimize development workflows.

• Collaborated with the web team to design and develop web services enabling secure access to geolocation data for authorized third parties. • Designed and developed the company's new external developer website, providing clear documentation and resources.

• Led redesigning and development of the PlaceWare corporate website, facilitating a smooth transition from Solaris to Microsoft systems• Architected and developed a comprehensive suite of marketing technology solutions, including Live Meeting Volume Licensing application redesign, Live Meeting Trial Provisioning System, Live Meeting E-commerce platform, URL Reservation System• Spearheaded the 'Live Meeting in a Box deployment,' which enabled developers to build innovative XML API applications• Enhanced the Web Leads application, improving reliability, robustness, and manageability for efficient lead capture• Implemented WIX for the CoreXT build system, streamlining team development workflows.

• Led a team of three (3) full-time contractors, ensuring efficient website development and project execution• Championed quality assurance within the Marketing Group during the new website design project• Managed the company website, ensuring uptime, performance, and user experience• Implemented campaign and promotional tracking processes, enabling accurate ROI calculation for marketing initiatives• Enhanced website search functionality by integrating Veritas search technology• Redesigned and secured the web architecture, integrating a robust infrastructure of Two (2) MS SQL databases, Four (4) ColdFusion and Apache servers, An FTP server, A WebTrends server• Expanded website functionality by implementing features like an E-commerce store, Content Management System, Partner Extranet, and Database-driven pages• Managed and integrated third-party vendor products to enhance website capabilities• Collaborated with the Hosting Group to establish a comprehensive server maintenance process.

• Led and managed a team of up to seven staff members, overseeing hiring, development, and project delivery• Built and configured staging and internal web and database servers, ensuring a robust testing environment• Managed and maintained the company's English and Japanese websites, guaranteeing global website performance• Developed and maintained the server architecture at the colocation facility, ensuring reliable and secure infrastructure• Designed and implemented various web applications to support internal processes, including The internal phone book, Technical support portal, Purchase requisition system, Ask3ware knowledge base, New hire onboarding tool, and Web request management system.

• Designed, developed, and maintained a congressional campaign website recognized by The Industry Standard magazine as one of the top 10 'cutting-edge' campaign sites• This achievement demonstrates your ability to Design and develop innovative web solutions for political campaigns.• Stay ahead of the curve in campaign website technology• Potentially (depending on the website's features) enhance voter engagement and outreach.

• Provided web development and IT consulting services to various high-tech companies.• Developed web pages for a help system. • Designed and developed a website• Established an office network. • Contributed to the development of both internal and external websites.