Travis Phillips Email & Phone Number

United States

San Francisco, California, US

• A fun side project, bringing nerd games to the masses.
• Building a website and backend database allows people to test their trivia knowledge.
• Creating a Kickstarter to get funding for a Nerd Trivia Card Game.

Palo Alto, CA, US

Los Angeles, CA, US

• Led a high-impact 18-month project to rebuild and integrate Salesforce CPQ and account infrastructure, which saved the company money and improved scalability.
• Architected the Salesforce CPQ and account infrastructure rebuild, defining integrations with custom tools and a Provisioning Service from Salesforce to the Boulevard Platform.
• Implemented the new account infrastructure that led to a dramatic improvement in data reliability within Salesforce.
• Implemented MuleSoft to streamline and improve monitoring of business-critical system integrations.
• Managed Salesforce Revenue Billing, which included recurring subscriptions and usage.
• Managed the Enterprise Systems team, streamlining sprint and Agile processes and overseeing multiple vendors.

San Jose, CA, US

• Transformed Salesforce Account Structure for Scalability and Growth
• Assisted Zoom in navigating the surge in demand during the Covid lockdown
• Architected a comprehensive Account rebuild in Salesforce to create Merged and enriched accounts, A tiered structure for global B2C and B2B accounts, and proper account assignment with data cleansing via LeadSpace.
• Ensured security protocols while integrating with Zuora (billing) and Zoom products
• Established an eCommerce front-end integration to capture purchased product data in Salesforce
• Designed and executed a multi-phased migration and cleanup of millions of records for the new architecture (including critical weekend releases)

San Francisco, California, US

• Led technical initiatives for Salesforce, integrated tools, and other sales technologies.
• Designed and implemented BizApp integrations for multiple Mergers & Acquisitions (M&A) activities.
• Scoped technology for Mergers & Acquisitions (M&A).
• Streamlined processes, including Project Life Cycle and Architectural Review Board (ARB) workflows.
• Championed technical reviews during RFP (Request for Proposal) evaluations.
• Provided expert technical and architectural advice, crafting solutions and diagrams and driving process improvements.

• Streamlined Business Processes with Technology Solutions
• Designed and implemented a MuleSoft integration between Salesforce and NetSuite/OpenAir, optimizing data flow.
• Enhanced revenue generation by implementing new bundled pricing models using Salesforce CPQ.
• Improved team productivity by defining a seamless integration between Slack and Jira for real-time project updates.
• Refined the development process for greater efficiency and accuracy.
• Collaborated effectively with 3rd party teams to resolve business owner challenges.

• Spearheaded the re-design and re-implementation of Salesforce Sales Cloud to optimize business support.
• Managed a team of internal and contracted Salesforce developers, fostering collaboration and efficiency.
• Evaluated and re-defined integrations across a vast ecosystem of third-party tools (SteelBrick, DocuSign, etc.).
• Championed cross-functional collaboration to define improved business processes.
• Led the evaluation of new technologies and their potential integration with Salesforce.
• Oversaw the deployment of a new Salesforce Partner Community with the support of external consultants.

San Francisco, CA, US

San Jose, CA, US

• Led the global deployment of Salesforce, gathering requirements across diverse departments and overseeing configuration & custom development.
• Managed a team of five (5) international Salesforce and web developers, fostering collaboration and efficiency.
• Architected and built solutions for a global company, leveraging Sales Cloud, Service Cloud, 3rd party apps, and custom applications for internal and external users.
• Collaborated across departments to integrate CRM (Salesforce) with ERP (MFG-Pro/SAP) and other critical systems.
• Led international project teams, fostering cross-cultural communication and successful delivery.
• Defined requirement specifications for new web applications, ensuring alignment with business needs.

San Jose, CA, US

• Led a team of up to five local staff members, overseeing hiring, development, and project management
• Architected, developed, and maintained a portfolio of seven (7) C# and database-driven websites
• Managed international web development teams, ensuring project completion and quality
• Integrated the global company website with third-party tools for enhanced functionality
• Collaborated across departments (Sales, Support, Engineering, Marketing) to define requirements, propose solutions, and plan development schedules
• Built a Product Content Management Tool to empower internal content creators.

• Defined initial architecture and UX for systems used in prototypes
• Created social presence to help with marketing drive
• Created a website to help drive awareness

• Led developing and deploying the Japanese e-commerce website, ensuring a seamless customer experience.
• Architected and built an internal Administration Tool for efficient management and reporting of customer data.
• Defined and implemented the data flow process, optimizing the path from customer interaction to service fulfillment.
• Managed third-party vendors involved in service implementation, guaranteeing smooth collaboration.
• Established and configured a Visual Studio Team Server 2008 to streamline development processes.

• Led development for UK and US customer-facing websites, ensuring brand consistency and user experience.
• Developed reusable ASP.NET controls (file upload, text box, event calendar) for efficient web development.
• Built a new Windows application for streamlined email blasts, enhancing marketing campaign execution.
• Created a web-based Product Wizard to streamline product cataloging for the Marketing Department.
• Contributed to the architecture and development of the new global company website, fostering a cohesive online presence.
• Configured and deployed Google Search Servers for improved website search functionality.

• Collaborated with the web team to design and develop web services enabling secure access to geolocation data for authorized third parties.
• Designed and developed the company's new external developer website, providing clear documentation and resources.

Redmond, Washington, US

• Led redesigning and development of the PlaceWare corporate website, facilitating a smooth transition from Solaris to Microsoft systems
• Architected and developed a comprehensive suite of marketing technology solutions, including Live Meeting Volume Licensing application redesign, Live Meeting Trial Provisioning System, Live Meeting E-commerce platform.
• Spearheaded the 'Live Meeting in a Box deployment,' which enabled developers to build innovative XML API applications
• Enhanced the Web Leads application, improving reliability, robustness, and manageability for efficient lead capture
• Implemented WIX for the CoreXT build system, streamlining team development workflows.

• Led a team of three (3) full-time contractors, ensuring efficient website development and project execution
• Championed quality assurance within the Marketing Group during the new website design project
• Managed the company website, ensuring uptime, performance, and user experience
• Implemented campaign and promotional tracking processes, enabling accurate ROI calculation for marketing initiatives
• Enhanced website search functionality by integrating Veritas search technology
• Redesigned and secured the web architecture, integrating a robust infrastructure of Two (2) MS SQL databases, Four (4) ColdFusion and Apache servers, An FTP server, A WebTrends server

• Led and managed a team of up to seven staff members, overseeing hiring, development, and project delivery
• Built and configured staging and internal web and database servers, ensuring a robust testing environment
• Managed and maintained the company's English and Japanese websites, guaranteeing global website performance
• Developed and maintained the server architecture at the colocation facility, ensuring reliable and secure infrastructure
• Designed and implemented various web applications to support internal processes, including The internal phone book, Technical support portal, Purchase requisition system, Ask3ware knowledge base, New hire onboarding.

• Designed, developed, and maintained a congressional campaign website recognized by The Industry Standard magazine as one of the top 10 'cutting-edge' campaign sites
• This achievement demonstrates your ability to Design and develop innovative web solutions for political campaigns.
• Stay ahead of the curve in campaign website technology
• Potentially (depending on the website's features) enhance voter engagement and outreach.

• Provided web development and IT consulting services to various high-tech companies.
• Developed web pages for a help system.
• Designed and developed a website
• Established an office network.
• Contributed to the development of both internal and external websites.