Travis Rosenbaum Email & Phone Number

Applying broad systems architecture and domain expertise toward solving challenging problems while researching novel approaches to data analysis and business process improvement.

Full stack Solutions Architect: Provisioning of hardware, virtualization (Hyper-V, VMWare), installation and automated configuration of operating systems. Requirements gathering, design, and implementation of back-end services, service endpoints, data models, APIs, client software, and user interfaces.Operations:Active Directory (2008 R2, 2012 R2)Windows Server (2008 R2, 2012 R2)SQL Server (2005, 2008 R2, 2014)Windows Client (XP, Vista, 7, 8)Linux (Debian-based)Embedded Devices (Raspberry Pi, Arduino, ESP8266)Octopus Deploy + PowershellDevelopment:Visual Studio (2010,2012,2013,2015)Version Control (Git, Mercurial, TFS)Microsoft .NET (C#, F#, WPF, ASP.NET, LINQ, WebAPI, OWIN)Windows ServicesWeb (NodeJS, KnockoutJS, HTML5, CSS3)

Support for IBM Security Proventia IPS/IDS and UTM hardware products, and all associated software products.Developed (WPF/C#) and maintained PMR Control Panel, a knowledge sharing and support automation software used daily by all IBM-ISS engineers worldwide which integrates with existing Support Ticketing system. Features include email template generation, knowledge base lookup, and support policy enforcement.Developed (PHP, jQuery) and maintained support center QA auditing system which enabled technical leads to evaluate the quality of solutions provided to customers using a standardized set of evaluation criteria.Maintained and supported support center ticketing system for IBM-ISS users worldwide. Responsibilities included staging and testing new configurations, designing new configuration policies based on other team's needs, and supporting the client application for end users.

Responsible for all technology architecture and processes. Team fully streamlined all operations including: virtualization of most server nodes (VMWare ESXi), automation of systems management via standardized OS images and tooling (Ghost, SysPrep, WDS, WAIK), bug tracking & code review (FogBugz+Kiln), and fully automated support center call tracking and metrics.

Management of full time Software Development processes, developing internal and client-facing products. Version control (Mercurial), automated deployments. Worked directly with executive leadership to architect and implement effective solutions to business needs.

Windows System Administration and Business process automation, including Microsoft Office. Software Development for internal tools and integration into 3rd party vendor software.