Travis Von Brower Email & Phone Number

Salt Lake City, Utah, Us

• Directed an international department of 20+ professionals with a multi-million dollar annual budget, achieving a 40% reduction in operational redundancies and a 30% increase in project capacity and visibility leading to delivery efficiencies.• Formulated and executed a cybersecurity strategy that enhanced our threat posture by 80% including MFA and conditional Access policies, and improved ISO 27001 regulatory compliance by 12%,• Successfully rolled out enterprise-wide systems including ERP, CRM, and MES. This led to a 20% improvement in operational efficiency, reducing time spent on inventory management and customer relationships by 20 hours per week. Additionally, data accuracy improved by 15%, lowering monthly data errors in inventory and customer data.• Led digital transformation initiatives that enhanced customer experience metrics by 20% and generated cost savings of $125K within the first year. • Partnered with cross-functional teams to align IT initiatives with business goals, leading to a 5% increase in ROI in technology investments and annual savings, and a 75% acceleration in achieving business objectives by streamlining the initial M&A integration process from 12 months to 90 days.• Led M&A integrations of 4 acquisitions and 5 NewCo’s over 2.5 years, the largest being a 1500-employee multinational organization with $380M in revenue

Ogden, Ut, Us

•Enhancing technology curriculum and graduate skills; to improve the student's marketability as well as the improving the quality of candidate for open positions.

Ogden, Utah, Us

For this Enterprise Monitoring company, managed a combination of on-premise and cloud-based network environments. Updated IT policies and procedures. Managed team supporting IT operations, networks, cyber security, disaster recovery, systems integrations, migrations, and more. • Managed migration of thousands users from GSuite and legacy chat service to Microsoft 365 E3 – reduced total IT costs 10+% while enhancing security, collaboration, and efficiency within first year.• Led implementation of integrated PMI and Agile project management framework. o Reduced critical system upgrade timeframe 83%. o Increased avg. sprint velocity 30%.• Partnered with Sales, Marketing, and Dealer Services to optimize product offerings – cut customer integration time 28%. • Enhanced Product offerings with Sales, Marketing and Dealer Services by streamlining customer engagements through product qualifications, marketing materials, and technology engagements leading to an increase in revenue through 2020.• Led transformative leadership initiatives, aligning IT services with business goals and fostering a productive, efficient IT culture.

Spearheaded the establishment and growth of a Managed Service Provider (MSP), delivering comprehensive IT solutions tailored for small to medium-sized businesses (SMBs) across various industries.• Oversaw all aspects of business operations, including strategic planning, client relationship management, service delivery optimization, and financial management, ensuring sustained business growth and profitability.• Developed and implemented innovative IT strategies that enhanced clients’ operational efficiency, cybersecurity posture, and technological scalability.• Cultivated strategic partnerships with key technology vendors to augment service offerings and drive value for clients.• Leveraged industry insights and technological expertise to guide SMBs through digital transformation, aligning IT infrastructure with business goals for enhanced competitiveness and growth.

Logan, Utah, Us

Recruited by parent company (Wasatch) and promoted to direct enterprise IT strategy, alignment, planning, and budget for Summit Technology, their IT consulting portfolio firm helping companies increase their output by improving utilization of technology. Worked with C suites to understandgoals and partnered with function heads to identify specific needs. Led alignment of IT plans across all product / business lines – Service Delivery, Database Management, and Operational Support Services.• Improved customer experience (CX) scores 10+% by simplifying and standardizing communication templates. • Enhanced Incident, Problem, Change, Cybersecurity, and Finance Management via implementation of PSA suite.• Introduced ITIL methodologies – reduced aging requests <40% and time to resolution 15+% by.• Introduced SaaS to Professional Services and Managed Service Provision – generated 12% YoY net revenue growth.• Built strong grasp of for-profit and nonprofit regulatory compliance and governance (e.g., PCI, HIPPA, GDPR).

Logan, Utah, Us

For Wasatch portfolio company, Ameritech College of Healthcare, developed technology strategy for college campus with approx. 750 users (administrators, faculty, staff, students). Worked with administrators on IT planning and operation, and adoption of current and emerging technologies to improve efficiency. Defined and managed annual budget. Defined system / infrastructure / data security standards and procedures. Emerged as “face of IT” and built / presented readily understandable, non-technical business cases that won IT investment that delivered major change.• Launched cross-functional training that improved divisional user / student support while reducing cost of services 32%.• Planned and managed major IT projects – new LMS implementation, CRM and ERP systems upgrades. o Delivered all 3 projects 12-23% under budget with more effective planning and vendor negotiation.• Chronicled and analyzed System / Product Roadmaps and Software Lifecycles and introduced DevOps methodologies – gave leadership strong understanding of organization’s economic past, present and future infrastructure.

Paris, Fr

Facilitated a $3M Annual Savings through internal partnerships improving uptime and production loss.Managed IT and DevOps for varied internal / hosted networked infrastructures – up to 3000 PCs, 300+ servers, and unified communications solutions across 40 sites. Supported technologies across 4 time zones (corporate and 24/7 GMP manufacturing environments) and varied US / Canada regulatory requirements (PCI, ISO 9001, ISO 27000).• Led multiple successful communications systems integration projects over 15+ sites internationally – enhanced collaboration & reduced travel.• Managed and influenced large financial portfolios from P&L and CapEx to OpEx.• Recognized publicly by C Suite for enhancing business workflow, by enforcing policies, stabilizing Change Management, improving process development, and never shying away from continuous improvements.

Paris, Fr

Managed services / support for technologies from Desktop, Mobile, Server,and Networking to Databases, Data Integration, etc.• Leveraged ITIL to refine offerings and SLAs across Service Deskplatforms – reduced resolution times by 35+%.• Within 12 months, role expanded from US to North America.

Castle Rock, Colorado, Us

Managed networked infrastructure of 500 PCs and 60 servers across 10+ sites using ITIL Service Continuity Management.• Designed / Implemented Centralized UPS system for Data Center providing 99.99% uptime for power infrastructure.• Renegotiated key telecom and data contracts to save 38% on monthly reoccurring costs.

•Implemented project management methodologies toward various complex technical projects, including systems’ upgrades, domain migrations, new building development, application implementations, database consolidation and support.•Strong ability to develop relationships of trust; aligning business and IT&S services through the active listening and a strong desire to mentor and develop others, resulting in a 24% improvement of SLA

Phoenix, Az, Us

•Instructed courses offering the basics of computer technology and utilization of Microsoft Office Suite.•Developed technical course curricula, based on the “tycoil” curriculum approach•Implemented a Pearson VUE testing network environment, providing an additional revenue source.

Bachelor Of Science - Bs, Ebusiness

Associate Of Arts And Sciences (A.A.S.), Information Technology

Business/Commerce, General