Travis Gore Email & Phone Number

At Equiti some of my daily tasks include:- Creating reports and data visualization to give business insights and help stakeholders make decisions.- Filling the gap where existing data systems do not connect or provide needed insights.- Automating data workflows with Python and Pandas, PostgreSQL or and /or Excel.- Providing detailed, agent level KPIs and cost analysis on a regular and ad-hoc basis.- Data cleaning and analysis.- Workforce/ call-flow analysis.Some of my major successes include:- Creating and automating a script that provides agent, vendor language and system wide and cost analysis, productivity analysis.- Scripting major, detailed audits of vendor invoices to help prevent overbilling.- Engineering a script to move data out of one system, aggregating it, and exporting to a file which is accepted for upload by our WFM software to produce further detailed insights,- Designing a script that can sort call logs from thousands of devices and help identify devices that may be having issues so as to proactively correct issues before the customer reports it. I am also an experienced Hmong language translator and interpreter. I've been learning Hmong since 2011, and I moved to northern Thailand and lived there from 2013-2020, where I continued my studies of Hmong and Thai as well. I have interpreted and translated both on a volunteer and professional basis. I have done simultaneous interpretation to an audience of over 7,000.

Listed skills include Logo Design, Graphic Design, Web Design, Brochures, and 34 others.