As Manager for Automation Engineering at Puget Sound Energy I am responsible for identifying opportunities for more efficient processes and leading a team to design and develop the solutions. My team included Data and Software Engineers, and Product Managers who managed contract engineers.

As Manager for Cloud Services at Puget Sound Energy I am responsible for all Cloud Infrastructure, including AWS and Azure, within the organization. The team reporting to me owned on premise and cloud resource data which we used to work closely with architecture and application teams to develop key Cloud infrastructure in support of new and improved capabilities within the Cloud.A few key achievements in this role include:☛ Created and developed core Cloud Services team, preparing the organization to manage a growing Cloud presence.☛ Drove and maintained a >40% reduction in Cloud costs, directing operational and financial resources in the development of processes and reporting. Built on-premise and cloud resource data models and ETLs to clearly direct and prioritize resource usage.☛ Led the development of an IT Automation program, breaking down team silos with data to achieve >8000 hours of capacity creation in 2019.

In addition to training teams of IT architects and BI analysts in database architecture and reporting, as Senior Infrastructure Manager I also lead them in developing legacy extract, transform, and load (ETL) processes. Additionally, I train the team together with key stakeholders in data governance and master data management (MDM) processes and principles. Among other activities I design and develop Tableau dashboard and reporting optimization strategies for sales operations. I also actively utilize Agile project management principles to formalize and optimize development activities.A few key achievements in this role include:☛ Led team in database design across several software platforms including Salesforce.com (SFDC) and SAP ERP/Finance☛ Created short and long term Tableau and analytics roadmap for Sales Operations in North America through regular planning and requirements sessions with business leaders.☛ Supported team in migrating to the Amazon Web Services (AWS) platform.☛ Received the company Innovation Award as a team for significantly reducing processing time and increasing data availability with an advanced ETL process.☛ Ensured compliance with cloud-based best practices and industry standards.☛ Created and implemented Python and Node.js web framework training plans for departmental and team development.

As Senior Cloud Infrastructure Engineering Manager, I trained and mentored a team of IT architects in software development and open source technologies. Among other responsibilities I managed complex analytics projects for several systems and collaborated with other departments to plan and manage projects and resources. I also maintained all ETL processes, developed and presented dashboard, system, and big data strategies to leadership and IT staff, and served as an active member of the healthcare intelligence leadership team.A few key achievements in this role include:✪ Defined build strategy and key metrics for multiple healthcare reporting systems.✪ Analyzed system return on investment (ROI) and reviewed system use cases to design and manage a big data project pipeline.✪ Contributed to the Tableau visualization strategy which helped establish a common dashboard platform across different systems.✪ Led and mentored team in designing big data and Hadoop applications with Hive data warehouse software, Spark cluster computing framework, Sqoop ETL software, and other tools.✪ Managed third-party software implementations and data and reporting processes for various applications including Epic healthcare and enterprise resource planning (ERP) software.✪ Created development plans to manage technical resources and remain current in new technologies.✪ Led project to develop innovative system for defining, generating, and reporting out key system metrics.✪ Created pharmaceutical ETL and dashboard to identify cost reduction opportunities and inefficiencies.✪ Developed ETL and dashboard system for optimizing reporting of patient satisfaction surveys and doctor-patient communication efficiency.

As Business Intelligence Coordinator, I developed several data models and performed data analyses. Among other functions I trained and mentored reporting analysts in data reporting and Oracle structured query language (SQL), and managed Epic and SAP reporting system upgrades, resourcing, and third-party extract development process. I also led analytics projects for perioperative services, anesthesia, and the Swedish Orthopedic Institute.A few key achievements in this role include:◆ Utilized dimensional data modeling tools to build data mart and business object universe. Prepared documentation and designed training materials.◆ Actively collaborated with other departments to define new key metrics and enhance reporting processes.◆ Developed ad-hoc SQL reports and reports with Crystal analytics tool for all Epic components.◆ Created orthopedic and anesthesia analytics registries to provide advanced analytical insights in the requisite areas and meet regulatory requirements.

As Business Process Improvement Manager, I oversaw a team of process engineers in analyzing and delivering solutions. Identification of best practices from multiple North American sites. Develop project plans for sharing of best practice processing across locations.Selected achievements in this role include:■ Designed metric data warehouse and online reporting system for global performance metrics.■ Designed and implemented Daily Management process for shop floor productivity■ Identification of Electronic Data Interchange (EDI) best practices and prioritized improvement list to reduce and eliminate receiving and payment issues

In this role I led an IT team in implementing corporate IT strategies, solutions, and best practices across the organization. Manage IT administration and development staff across two North American engineering sites. Identify and develop applications and analytics solutions. Administer Enterprise Resource Planning (ERP) systems. Develop and lead project plans for ERP and database upgrades.Selected achievements include:☛ Successfully developed and deployed a receivables management system and a sales management system.☛ Developed and implemented standardized quality management reporting system

As Business Programmer and Analyst, I directed a range of EDI, ERP, and Oracle improvement and application development projects. Administered Oracle and MySQL databases.Selected achievements in this role include:✪ Developed applications and ETL processes for integrating Electronic Data Interchange (EDI) transactions into Enterprise Resource Planning (ERP) system✪ Created a cross-departmental online reporting system✪ Developed ERP integrated bar coding software system✪ Developed visual shop floor and manufacturing efficiency tracking system.