Travis Wiggins Email & Phone Number

Norfolk, Virginia, United States

• Communicated with Stake holders utilizing email, zoom, MS Teams, GitHub, and in the office to ensure the highest quality of work would be done according to the wishes of the client.
• Participated and was always on time to regular weekly and biweekly standup meetings held with client and stakeholders.
• Owned and created scripts created using C# and C++ using Visual Studio Code to create an engaging experience for all program users.
• Leveraged strong problem-solving skills to create detailed bug reports and keep team apprised of any issues that may need to be resolved through collaborative efforts.
• Owned implementation of immersive effects and creative solutions to allow users to give more realistic and accurate data when using the program, leading to a higher accuracy of data.
• Maintained accurate project status using GitHub and communicated status constantly to client.

Norfolk, Virginia, United States

• Managed complex filing systems for textbooks and online orders, ensuring accuracy and timely submissions.
• Provided clear verbal and written messages for customers and staff via phone and email.
• Utilized exceptional customer service in a high-volume environment, addressing queries related to billing, policies, and products, consistently handling over 100 customers daily.
• Transcribed information accurately between online databases, demonstrating strong attention to detail and data accuracy.
• Provided front desk duties answering phones and took messages for staff and customers.
• Demonstrated flexibility by providing backup support for various departments