Travis Pham Email & Phone Number

Minneapolis, Mn, Us

Minneapolis, Mn, Us

Bloomington, Minnesota, United States

Effectively handled application, user, and device administration in a hybrid Azure environment, which included delegating permissions, managing groups, Microsoft Teams, SharePoint sites, and many more M365 services.Set up and configured Hyper-V servers, network switches, VPNs, KVM switches, and Starlink fiber connections at solar and wind control substations, ensuring seamless external data connectivity and efficient management for external data connectivity and management. Collaborated effectively with the infrastructure team to deliver in-office and remote IT support through a comprehensive ticketing system.Effectively administered user accounts, roles, and permissions in NetSuite, ensuring secure access and optimal system performance.Thoroughly managed asset duties, auditing employee IT assets, documenting findings, and seamlessly integrating new items into the inventory system. Revamped provisioning processes to smoothly onboard and configure new user laptops by creating provisioning drives and incorporating Intune deployment.Assisted in the development of Microsoft Copilot chatbots and integrated Microsoft Copilot AI solutions within the company to enhance operational efficiency and user experience. Assisted in organizing and coordinating internal and external meetings, including preparing agendas, documenting minutes, and ensuring effective communication and follow-up on action items.Set up employee in-office workstations, managed keycard activation, and distributed a range of equipment to employees.

Woodbury, Minnesota, United States

- Enhanced attention to detail by maintaining high-quality service during fast-paced operations- Exhibited Leadership skills by supervising and communicating to new staff members - Demonstrated ability to balance multiple responsibilities such as serving customers, preparing and cooking food items, and performing routine maintenance- Acquired customer service skills by accurately fulfilling customer transactions while ensuring a pleasant customer experience- Acquired high-level communication skills by effectively communicating customer needs to team members- Exhibited time management skills by accurately putting together online orders by the deadline- Preformed opening and closing responsibilities over 100 times, receiving trust and confidence from management for quality work and attention to detail

Roseville, Minnesota, United States

-Demonstrated communication skills by speaking with customers and suiting their needs-Worked in a fast-paced, communication-based environment to improve interference with customers and co-workers-Greeted guests and escorted them to the table or the waiting area-Presented menus, and created a personal dining experience by answering questions and offering information on menu items-Supervised and coordinated dining room activities and directed staff to provide fast and polite customer service

Bachelor Of Applied Science - Basc, Information Technology Infrastructure, 3.5

Activities and Societies: Phi Kappa Psi Fraternity - Minnesota Beta ChapterFourth Year ITI Student - Emphasis on Cloud and System Management

High School Diploma