Trazon Lott Email & Phone Number

Katy, Texas, United States

The Water Safety Managers are responsible for overseeing the daily operations of the water park, ensuring a safe, enjoyable, and efficient experience for guests and staff. This role involves managing park services, supervising staff, maintaining high standards of safety and cleanliness, and ensuring that all equipment and facilities are in optimal condition.Operations Management:- Oversee the daily operations of the water park, including opening and closing procedures.- Ensure all park attractions, amenities, and facilities are functioning properly and meet safety standards.- Coordinate with maintenance and technical teams to address any operational issues promptly.Staff Supervision:- Recruit, train, schedule, and supervise park staff, including lifeguards, maintenance workers, guest services, and concessions personnel.- Conduct regular staff meetings and training sessions to ensure high standards of performance and customer service.- Monitor staff performance, provide feedback, and implement disciplinary actions when necessary.Guest Experience:- Ensure a positive guest experience by maintaining high standards of customer service and addressing guest concerns promptly.- Monitor guest satisfaction through surveys, feedback, and direct interactions, and implement improvements as needed.- Develop and implement programs and activities to enhance guest engagement and satisfaction.Facility Management:- Coordinate with maintenance staff to ensure all facilities, attractions, and equipment are well-maintained and operational.- Address any facility-related issues promptly to minimize downtime.Marketing and Promotion:- Collaborate with the marketing team to develop and implement promotional activities and events.- Engage with the community and build partnerships to enhance the park's visibility and reputation.

Cypress, Texas, United States

Customer Service:- Greet customers warmly and ascertain their needs and preferences.- Provide product information and recommendations based on customer inquiries.- Assist customers with fitting and try-ons, ensuring they find the right size and style.Sales:- Drive sales through engaging and informative interactions with customers.- Upsell and cross-sell products to enhance the customer experience and meet sales targets.- Process transactions accurately and efficiently at the point of sale.Product Knowledge:- Maintain in-depth knowledge of all Nike products, including their features, benefits, and usage.- Stay informed about current promotions, sales, and events.- Educate customers on product care and maintenance.Store Presentation:- Ensure the store is clean, organized, and visually appealing at all times.- Assist with merchandising and stocking shelves, ensuring products are displayed attractively and are readily available.- Participate in inventory counts and restocking as needed.Team Collaboration:- Work collaboratively with team members to achieve sales goals and deliver exceptional customer service.- Communicate effectively with managers and colleagues to ensure a smooth operation.Participate in training sessions and team meetings.Customer Feedback:- Collect and report customer feedback to help improve store operations and customer satisfaction.- Resolve customer complaints and issues promptly and professionally.

Bachelor'S Degree, Management Information Systems, General, 3.2 Gpa

Activities and Societies: Tua Kappa Epsilon

Associate Of Arts - Aa, Business Administration And Management, General

High School Diploma