Our Mission:"To make clean energy simple, easy , and affordable for everyone!"

Met and exceeded performance goals by approaching all interactions with an organized and relationship-driven approach. Listened to the questions and concerns of customers in order to provide answers or responses.Provided excellent customer service by quickly resolving issues and responding to inquiries.Kept accurate and current customer account data with manual form processing and digital information updates.Maintained a courteous, friendly atmosphere for guests to improve overall satisfaction and customer service standards. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Kept track of weekly sales in order to create reports for senior management for business development planning.Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions. Planned marketing initiatives and tapped into my referral network to promote business development.Evaluated strategies, conducted studies, and inspected environmental conditions to prepare for remediation projects.Kept track of processes and procedures to ensure that the company complied with regulations.Built relationships with international suppliers and worked with factories to develop, design, and select retail products.Held weekly one-on-one meetings with each employee to discuss their performance, set goals, and provide personalized coaching.Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees. Supervised and guided new employees, and I responded quickly to questions, which improved understanding of job responsibilities on Selling the right product to the right risk.

Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.Planned and executed promotional events in-store in order to increase business and sales revenues.Improved team performance in prospecting, sales, and value-added presentations through strategic planning and coaching.Taught employees how to sell effectively and encouraged cross-selling to increase revenue.Taught cross-selling and relationship-building techniques to associates.Recruited, trained, and mentored new talent in the sales department.Assist subordinates in improving their performance by motivating, encouraging, and debating ideas.Hired people who brought added value, a positive attitude, and industry knowledge to the sales team by recruiting, interviewing, and hiring them. Stayed up to date on industry trends and changes, as well as taking advantage of professional development opportunities to improve my product and service knowledge.