Tre Jackson Email & Phone Number

Greensboro, North Carolina, United States

Create and manage user accounts with ADUCResolve company IT issues through Freshdesk Ticketing SystemCommunicate with stakeholders, sending daily check-in reports for campaignsCollect data and generate reports for agent monitoring and performance trackingBuild billing reports following stakeholder requirementsFirst point of contact for data inquiries.

Columbus, Georgia, United States

• Market auto insurance quotes to customers using listening skills and fluid communication ensuring an average of 20 transfers a day
• Maintain 100% average on Quality Assurance Check scores by keeping composed and professional on all calls, resulting in a promotion to a Domain Five Agent
• Demonstrate professionalism and reliability by working with Assurance Prudential, and averaging an exemplary 20% agent transfer rate

Covington, Georgia, United States

• Sustained kitchen upkeep by constantly cleaning, keeping inventory and ordering supplies as needed, which led to the morning shift earning a raise in a span of 4 months
• Communicated with co-workers using empathy and active listening to maintain steady business operations
• Assisted in reducing supply costs by $2,000 per month using resourcefulness and critical thinking to reduce portion sizes and reworking menu items, resulting in a promotion to Assistant Kitchen Manager after 6 months