DUTIES & RESPONSIBILITIES•Completed basic mathematical calculations to check weights and dimensions of shipments.• Reviewed order data to verify transactions and shipping dates.•Conducted counts and audits of inventories to identify and resolve discrepancies in records.•Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.•Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.•Received incoming shipments, compared contents against associated records and transmitted to proper department.•Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.•Collaborated with internal departments to verify customer satisfaction and order accuracy.•Analyzed data to prepare reports and identify process improvements.•Processed invoices and order forms for goods received and shipped for proof of transactions.• Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.•Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.•Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.•Communicated with vendors and suppliers to verify timely delivery of goods

•Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.•Demonstrated products to show potential customers benefits and advantages and encourage purchases.•Achieved sales goals and service targets by cultivating and securing new customer relationships.•Facilitated business by implementing practical networking techniques.•Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.•Implemented systems and procedures to increase sales.•Managed accounts to retain existing relationships and grow share of business.•Directed sales support staff in administrative tasks to help sales reps close deals.•Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.•Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

•Scheduled ocean and air bookings for hazardous and nonhazardous materials and simple and complex cargo shipments.•Verified complete and timely delivery of freight by attaining knowledge from clients to satisfy needs and completing paperwork to meet stringent requirements.•Comprehended full range of freight forwarding services such as order management, movement scheduling, customs brokerage and cost optimization.•Identified transactions and tasks requiring special handling to recommend improved processes to management.•Assisted with problem resolution and dispute management relating to import and export activities.•Analyzed shipping reports to identify opportunities for cost savings.•Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.•Negotiated freight rates with carriers for international transportation of goods.•Prepared shipping documentation, maintaining compliance with US Customs and international regulations.•Developed strategies to reduce overall shipping costs while maintaining high-quality service.•Researched and helped evaluate new potential suppliers and vendors for better service and pricing.•Utilized logistics software to manage, monitor and track shipments from origin to destination.•Prepared and submitted reports on import and export activity to management.

•Communicating directly with the client’s carriers and transporter’s airline.•Receiving of all airfreight shipping documents and submission via EDI.•Preparation of clearing documents and submission via EDI.• Establishing payments due to airline and making payment on time.•Reconciling petty cash and capturing creditors invoice.•Ensuring all creditors invoices are paid to date.•Preparation of vouchers and correction when required.•Attending to stop notes issued by customs.•Attending to customs examination of goods.•Managing and coordinating the airfreight driver’s collection and deliveries

•Executing duties, giving guidance and technical support to clients.•Import and Export, hand overs, booking cargo, drafting AWB, delivering cargo at the airport making sure it arrives before the cut off time.•Carrying out required operational tasks and taking preemptive steps to re-allocate work, putting measures in place to ensure that service levels and partners are not adversely affected.•Attending to queries.•Monitoring the performances of preferred and other suppliers and ensuring that good and poor performance is reported at management review meeting.•Ensuring that all airlines, borders documents are in order and completed.•Ensuring clients are updated regularly on progress of shipment.