Tre'Cee Rowe Email & Phone Number

United States

-Screen and Process applications for government assistance using the Virginia Case Management System (VaCMS) within specific timeframes to reduce preventable errors -Conduct phone and face to face interviews in a professional manner with applicants to obtain and verify information needed to determine initial eligibility for SNAP (food assistance), TANF (cash assistance) and Medicaid Assistance-Plan and organize caseload daily by establishing priority applications, schedule appointments,… Show more -Screen and Process applications for government assistance using the Virginia Case Management System (VaCMS) within specific timeframes to reduce preventable errors -Conduct phone and face to face interviews in a professional manner with applicants to obtain and verify information needed to determine initial eligibility for SNAP (food assistance), TANF (cash assistance) and Medicaid Assistance-Plan and organize caseload daily by establishing priority applications, schedule appointments, recommend community-based programs for further assistance when needed. Compose correspondences and forms to interact with clients; electronically and physically-Interpret and apply complex federal, state, and local policies using FUSION manuals and trainings specific to each program to enhance job professional development and performance-Utilize multiple government systems to determine client eligibility, not limited to EPPIC (EBT), SAVE (immigrant documentation), VEC (Virginia Employment Commission) and SPIDeR (electronic verifications)-Review, update and correct cases using Rushmore; electronic case reading system-Current member of BPRO (Virginia Benefit Programs Organization); provide support and advocacy to benefit program staff, assist with policy reviews and new training systems-Participate in community events such as the Health Department Spring Fair and Chesapeake Health Fair; conducted presentations to community groups to increase public awareness of agency programs Show less

Virginia, United States

*Communication skills; Conduct Phone and face to face interviews with applicants to obtain and verify information needed to determine ongoing eligibility for (SNAP) Food Assistance and Medicaid Assistance*Prudent worker mentality; Investigate suspected cases for fraudulent activity in all eligibility programs using probing questions and problem solving skills; 90% of fraudulent cases reported yield a positive return of $1000 or more*Administrative; Compose correspondences and forms to… Show more *Communication skills; Conduct Phone and face to face interviews with applicants to obtain and verify information needed to determine ongoing eligibility for (SNAP) Food Assistance and Medicaid Assistance*Prudent worker mentality; Investigate suspected cases for fraudulent activity in all eligibility programs using probing questions and problem solving skills; 90% of fraudulent cases reported yield a positive return of $1000 or more*Administrative; Compose correspondences and forms to interact with clients via fax, email or in person pick-up *Project Management; Plan and organize caseload. Establish priority cases, schedule appointments and recommend community based programs for further assistance if needed.*Trusted Clearance; Utilize multiple government systems to determine client eligibility, not limited to EPPIC (EBT), SAVE (immigrant documentation), VEC (Virginia Employment Commission) and SPIDeR (electronic verification system) *Coaching and Mentoring; Meet with team members weekly to maximize communication regarding all aspects of work including customer service, new policies, goals and problematic cases. Identify and Lead trainings in problematic areas to improve knowledge and decrease errors (Case management, ESAP, and PGMed)*Current member of the Virginia Benefit Programs Organization(BPRO); provide support and advocacy to benefit program staff, assist with policy reviews and new training systems*Office liaison; Perform administrative functions for teleworking staff not limited to faxing, mailing and processing tasks needing immediate attention in their absence Show less

Virginia Beach, Virginia

*Conduct Phone and face to face interviews with applicants to obtain and verify information needed to determine eligibility for (SNAP) Food Assistance and Medicaid Assistance*Process applications, redeterminations and interim reports for assistance on the Virginia Case Management System (VaCMS) for upwards of 700 families*Establish, maintain and update appropriate records and management reports using computer skills and thorough documentation*Utilize multiple government systems to… Show more *Conduct Phone and face to face interviews with applicants to obtain and verify information needed to determine eligibility for (SNAP) Food Assistance and Medicaid Assistance*Process applications, redeterminations and interim reports for assistance on the Virginia Case Management System (VaCMS) for upwards of 700 families*Establish, maintain and update appropriate records and management reports using computer skills and thorough documentation*Utilize multiple government systems to determine client eligibility, not limited to EPPIC (EBT), SAVE (immigrant documentation) and SPIDeR (electronic verifications)*Authorize denial, reduction or termination of benefits when applicant determined ineligible and explain rules and regulations to applicants regarding their eligibility status *Maintain a specialized caseload for The Salvation Army Rehabilitation Program; 50-100 men at any given time*Current FAD committee member; discuss current trends with employee and develop ideas to improve workload management and best practices to implement a better work environment Show less

Riviera Beach, Florida

Determine program eligibility in accordance with current regulations using the computer-based eligibility system; Blue Zone, Microsoft dosResearch information provided by an applicant until satisfactory explanations regarding eligibility status is confirmedReport cases where identity theft or fraud is suspectedAdvise clients of deadlines, time frames, and necessary actions to be taken for casesEstablish and maintain multiple electronic files, and conduct regular… Show more Determine program eligibility in accordance with current regulations using the computer-based eligibility system; Blue Zone, Microsoft dosResearch information provided by an applicant until satisfactory explanations regarding eligibility status is confirmedReport cases where identity theft or fraud is suspectedAdvise clients of deadlines, time frames, and necessary actions to be taken for casesEstablish and maintain multiple electronic files, and conduct regular reviews and updatesPlan and organize a large computer caseload, ensuring that accuracy levels are maintained and cases are processed within a specified time frame set by federal and state regulationsCompute and authorize grant amounts based on financial and family statusReview and explain public assistance amounts to clients and authorize payment of monthly benefitsKeep up to date on changes in rules, laws, procedures, etc. that affect processing timelinessInterview applicants to obtain and verify information needed to determine eligibility for Food Stamps, Medicaid, and Cash Assistance Learn numerous state and federal program regulations through intensive training prior to full case assignment and then ongoing training thereafter Show less

Royal Palm Beach, Fl

•Assist patients to develop interpersonal relationships, socialize effectively and develop confidence needed to participate in group activities •Lead group and independent activities with Dementia/Alzheimer residentsPlan monthly calendar and create day to day activity programs•Coordinate and implement programs and activities that offer fitness and/or recreation programming geared to all age levels and abilities

Suffolk, Virginia

• Prepared and maintained accurate notes for each client allowed me to be prepared for each session which resulted in a 71% client retention rate and exceeded monthly goals set at 33% • Worked directly with receptionists to sync client and therapist schedules for timely appointments to benefit clients • Promoted health benefits of massages and other modalities to encourage continued care through frequency recommendations resulting in a consistent 20% membership increase monthly

Norfolk, Va

•Effectively prepared documents, reports and correspondences from dictation and/or written noted for academic advisors and professors to aid them in their lesson plans•Gained proficient knowledge in operating Microsoft Office and various office equipment (computer data bases, multi-line phone, fax and related media and information devices) to ensure that each academic department received up-to-date and accurate information in a timely manner

Chesapeake, Va

•Worked alongside management in special events to raise over 1 Million dollars to support clinic expansion •Collected and Organized client information into a medical record data base to maintain up-to-date information using AMYSIS computer software •Interacted face-to-face daily with diverse populations to determine each client’s eligibility for programs and advise which programs best suited their needs •Participated in weekly meetings, conference calls, training, workgroups, and… Show more •Worked alongside management in special events to raise over 1 Million dollars to support clinic expansion •Collected and Organized client information into a medical record data base to maintain up-to-date information using AMYSIS computer software •Interacted face-to-face daily with diverse populations to determine each client’s eligibility for programs and advise which programs best suited their needs •Participated in weekly meetings, conference calls, training, workgroups, and also organized and coordinated daily work assignments for 15-20 new volunteers and temporary associates; presented outcomes within assigned deadline•Established and maintained effective working relationships with doctors’ home offices to synchronize their availablities with clinic schedules based on client needs Show less

Bachelors Of Science, Health Services Management, Cum Laude

Course Work: Health Services Management, Health Personnel Management, Legal Aspects and Ethics of Health Care Delivery, Health Financial.

Certificate, Massage Therapy/Therapeutic Massage

Activities and Societies: National Technical Honor Society Business Administration Human Anatomy and Physiology Kinesiology Sports Therapy

Masters Public Administration, Health Policy

Course Work: Ethics and Social Justice, Organizational Management and Leadership