Customer Service And Sales Representative
CurrentHead of the PERS department, I create reports for upper managment. Contact potientials clients, send service tech out to fix or install monitors.
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Treece Gross is listed as PERS Customer Service Rep at Bronson at Home, a with 18 employees, based in Hastings, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Treece Gross.
Treece Gross previously worked as Customer Service and Sales Representative at Bronson At Home and Dental Receptionist at Dr. Christopher Tomczcyk. Treece Gross holds Bachelors, Business Management With Concentration In Healthcare Management from Kaplan University.
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I started out as a nurse aid, in a long term care facility. My passion for health care only grew from there. As I learned about the different parts of health care and the challenges that health care brings, I thrive in the health care setting. My passion is for the administrative department of health care. Working in a doctors office and up through a long term care management offices, I know that I need to do more. I want to work in a hospital, my ultimate goal is CEO of a small town community hospital.I took a small career change towards a private school as the school treasurer/account. Learning to be more financially active with creating accounts, payroll, accounts receivable and accounts payable. Another step towards my ultimate career goal.My next goal is working on finishing up my nursing home administrators license. I have passed the state exam in July of 2013 and currently studying for my national boards exam. Specialties: Admission, public relations, medical records, front desk receptionist, and office management.
Listed skills include Marketing Strategy, Sales Presentation Skills, Short Sales, Organizational Design, and 21 others.
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Battle Creek, Mi
Head of the PERS department, I create reports for upper managment. Contact potientials clients, send service tech out to fix or install monitors.
Hastings, Mi
Hastings, Mi
temporary consultant for research for a new medical device
· Corresponded with healthcare professionals regarding important patient information to collect prescription forms.· Fax correspondence between healthcare professionals and Berry Healthcare requesting Medicare and Medicaid required forms.· Corresponding with Medicare and Medicaid for pre-authorization of medical equipment, verification of benefits, and inquiries.· Update and maintain patient records of all active patients.· Answer incoming calls from patients and home health facilities to fill or refill medical supplies.
Houston, Texas Area
-Accounts Payable,Accounts Receivable, Payroll-Creating an expense budget for all departments-Correcting past errors in the accounting program to give up to date correct financial information.-Created financial monthly reports.
· Promoted from Admissions Coordinator to Referral Manager, with the same responsibilities of the Admissions Coordinator along with additional responsibilities.· I was able to increase the census and was able to maintain the census, as well as increase the community relations. By the monthly sales and marketing plan strategies that I developed on a monthly basis that identifies short and long term sales goals.· I created an admission back up team. I trained the back up admissions team on tours, the inquiry process, and admission paperwork. · Communicated between back up admission team, the administrator, regional office and corporate office.· Coordinate the pre-admissions process and acts as liaison between the customer and the facility, was able to identify patients' care/service needs, pharmaceutical and DME needs, and financial information.
· Meet with families in the facility, at the hospital, answer family questions and concerns. Give tours to families and residents. Take residents concerns and complaints to the correct person to resolve their issue.· Worked with nurses, nurse aids, human resources department, and administrator on daily jobs duties regarding new admits and policies.· Completed the admissions contract with patients, patients family' and between the physician and / or hospital.· Answered multi-line phones; help keep residents safe, kept residents information private.· Maintained residents management board, lead out in morning stand up meeting, be evening/weekend manager for the building, helped resident census increase, helps train referral manager, and responsible for internal marketing.
· Answer multi-line phones, take messages, forward calls, and check messages from answering service through out the day.· Collect patient's co-pays, deductibles, and outstanding balances. Balance the cash drawer and close the cash drawer out at the end of the night.· Coordinate patients flow through the office.· Knowledge of HIPAA and enforce it.· Train patients in Chiropractic wellness and education.· Assisted the office manager.
· Filed insurance claims, verified insurance, and experience with workman's comp, auto accident claims, Medicaid, Medicare, and private insurance.· Maintained patient account records, patient billing, and patient collections.· An average of 90% accounts receivable collection rate.· Front desk receptionist, answer phones, schedule patients, new patient admissions paperwork filed, collected co-pays and deductibles.
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Treece Gross works for Bronson at Home.
Treece Gross is listed as PERS Customer Service Rep at Bronson at Home.
Treece Gross is based in Hastings, Michigan, United States while working with Bronson at Home.
Treece Gross has worked for Bronson At Home, Dr. Christopher Tomczcyk, Dabir Surfaces, Inc, Berry Healthcare Service, and The Oaks Christian Sda School.
You can use AeroLeads to view verified contact signals for Treece Gross at Bronson at Home, including work email, phone, and LinkedIn data when available.
Treece Gross holds Bachelors, Business Management With Concentration In Healthcare Management from Kaplan University.
Treece Gross is listed with skills including Marketing Strategy, Sales Presentation Skills, Short Sales, Organizational Design, Organizational Development, Personal Development, Computer Proficiency, and Youth Leadership.
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