Achievements:Recognised as an extremely efficient service provider with high levels of accuracy.Responsibilities: Provide excellent customer service through live chat in a high volume setting, addressing customer concerns, demonstrating empathy and resolving problems quickly and efficiently.Assist with answering questions and troubleshooting for online opportunities. Describe product to customers and accurately explained details and care of merchandise and answer product questions with up-to-date knowledge of sales and store promotions.Expand partnerships with representatives in different departments such as operations, buyers, IT, in-home services, commercial and others to provide an outstanding customer experience.

Provide full administrative and senior-level secretarial support to the National Property Development Manager including full meeting, travel and diary coordination.Manage administrative tasks for 14 team members both nationally and internationally and the Queensland Property Team diary for eight staff members, including prioritising and reallocations. Collate and create reports, presentations and invoices, and collate and file expenses as well as maintaining office systems, data management, document control and filing as well as other Manager required duties.Create high quality, eye-catching and informative presentations and the quarterly Property newsletter.Establish positive relationships with internal and external stakeholders to generate dynamic partnerships and enhance business development.

Achievements:Demonstrated first-rate management talents and propelling organisational profitability and performance through dynamic project management, budgeting, problem solving and communication.Responsibilities: Provide comprehensive daily operations and administrative support including travel arrangements for a team of seven staff members. Prepare legal documents with relevant information requirements as per state regulations. Produce documents, briefing papers, reports and high quality engaging presentations and emails to teams and departments on behalf of senior staff and management.Act as point of contact for internal Bunnings departments as well as external stakeholders.Participate in performance improvement and continuous quality improvement activities to ensure optimal level of service at all times.