In my role, my primary focus is to create a personalized, unforgettable wedding experience for each couple. I collaborate closely with my clients to understand their needs and vision for their special day, and then work to craft a ceremony that captures their love story in a unique and meaningful way.One of my key responsibilities is to consult with clients and share a questionnaire with them to gain a better understanding of their personalities, relationship, and preferences. I use this information to create beautifully-written ceremony scripts that reflect their love story and captivate their guests.As an officiant, I am responsible for officiating the wedding, certifying the marriage license, and filing the necessary paperwork with the appropriate court on my clients' behalf.Collaboration is a crucial part of my role, and I work closely with other wedding vendors, such as planners, photographers, DJs, and venues, to ensure that every detail of the wedding is executed flawlessly. I am known for my excellent public speaking, storytelling, and cross-collaboration abilities, which enable me to create a seamless and unforgettable wedding experience.As a business owner, I also manage the administrative aspects of my business, including marketing, client management, and financial management. I am committed to delivering exceptional customer service, and my goal is to create a stress-free experience for my clients that exceeds their expectations.

As a Creative Pro at Apple, I had the privilege of creating engaging learning content and training both customers and employees. As an artist and musician, I was primarily in charge of leading the classes around art, design and music production, as well as sessions around coding principles and device training. I embraced the opportunity to create "wow moments" for customers who visited the store and made a positive impact on their experience. Additionally, I also took much pleasure in working with children during Apple Camp each year, where we taught valuable skills like coding, video production, and music. It was an honor to be a part of a team that values creativity, innovation, and education.

As a Product Zone Specialist at Apple, my primary focus was creating exceptional customer experiences centered around our products. My role was critical in driving sales, promoting positive customer service, and supporting store initiatives.One of my key responsibilities was performing live product demos for individual customers and small groups, showcasing the unique features and capabilities of Apple products. By understanding the customer's needs, I created curated solutions that were tailored to their specific requirements, ultimately enhancing their overall experience.I frequently collaborated with other teams within the business, such as the Genius Bar, Forum Team, and the Business Team, to drive results around our service offerings. This allowed me to effectively communicate product information and provide customers with the best possible experience.My dedication to driving sales and delivering exceptional customer service quickly led to my promotion to a Creative Pro role within my first year at Apple.As a Product Zone Specialist, I not only exceeded sales goals and provided excellent customer service, but I also gained valuable experience working in a dynamic, fast-paced environment.

• Facilitated teamwork cohesion by corresponding with team members to ensure maximum productivity behind the counter• Responsible for operating the center with little to no supervision, while still maintaining efficient work conduct• Building friendly relationships with clientele to establish steady, repeat business

• Consistently led the store in Gross Profit, loyalty and unit goals within first three months on the job• Placed 7th overall sales specialist in the entire company for the month of December 2015• Earned the title of Certified Apple Product Professional (APP) by completing all necessary training courses submitted by Apple• Appointed to be in charge of signage, product placement and store aesthetics• Regularly displayed exceptional customer service by going above and beyond to exceed customer expectations• Frequently performed mobility activations and upgrades under AT&T Next• Educated and helped familiarize customers with Apple products and services by scheduling and conducting Simply Answers classes (one-on-one coachings)

• Promoted from Home Improvement Sales Associate to Electronics Consultative Sales within two months at Sears• Exceeded in sales per hour and contributions per hour goals in first month on the job• Self-educated on the products sold and utilized knowledge to assist and inform customers on available options• Provided noteworthy customer service in order to facilitate a unique experience• Ensured that sales space met satisfactory organizational standardsMaintained a neat, professional appearance while meeting proper grooming standards

• Achieved 107% of sales quota in the month of March 2015• Achieved 121% of sales quota in the month of April 2015• Establish new accounts by planning and organizing daily work schedule to call on existing clients or potential prospects• Resolve customer complaints by understanding customer needs & providing effective solutions • Recommend changes in products, service, and policy by evaluating results and competitive developmentsGenerate sales leads through canvassing, cold calling, & demonstrations