Terrell Johnson Email & Phone Number

In just the first 13 weeks,I built and led a high-performing team of over 45 drivers, achieving an outstanding 98% delivery accuracy rate. I managed a fleet of 25+ vehicles, maintaining a 92% utilization rate and ensuring 96% uptime through proactive maintenance strategies. By strategically optimizing delivery routes, I maximized resource utilization and profitability, while remaining adaptable to evolving business goals. Additionally, I collaborated with HR to conduct interviews, onboard new hires, maintain personnel records, and conduct performance reviews, including implementing improvement plans and disciplinary actions when necessary. This experience enabled me to foster a positive work environment that promoted teamwork and continuous learning, contributing to the overall success of the Amazon DSP venture.

Austin, Texas, Us

At JMJ Associates, I led transformative engagements in high-risk industries, focusing on safety, sustainability, and performance. I developed strategies to mitigate risk, optimize operations, and foster a safety culture, translating survey data and interviews into actionable recommendations. My efforts resulted in enhanced safety records, regulatory compliance, and operational efficiencies.A notable achievement was securing a $2.5 million contract with a Fortune 500 client, contributing to a 15% revenue growth. I managed critical projects using industry best practices and cultivated strong relationships with key stakeholders, including C-suite executives. Additionally, I contributed to the launch of a new SaaS offering, driving its go-to-market strategy and enhancing client services.

Paris, France, Fr

This experience facilitated my transition into the technology industry, where I engaged with customers, management, and sales teams to understand customer needs and propose solutions. Collaborating with colleagues, we defined project scope and strategies, implementing guidelines for successful outcomes. I regularly communicated project progress to customers, gathering feedback and addressing concerns promptly. Additionally, I prepared and delivered presentations to explain system revisions, enhancements, and process improvements. Utilizing SQL, I analyzed big data essential for project advancement, managing daily backlog to meet deadlines effectively. I conducted pre-implementation testing for system modifications, recommending optimal changes for software performance. Moreover, I developed and maintained databases for customer data and documented methodologies in technical manuals for future reference by team members.

Columbus, Ga, Us

Throughout this internship I reached out to CEOs, business owners, HR managers, through social networks to determine voluntary beneficial programs for their employees. This solidified insurance policies that increased sales by 13% in the local area of Washtenaw County in Michigan. I had the pleasure of revamping Aflac’s proposal statement to better suit needs of small business owners, which attracted clients by 22% in the summer. Lastly, I connected with existing policyholders in order to improve customer service and support.

Working here I managed 4 departments’ finances and payroll through excel and eReconciliation profile, improving organization's efficiency. I also supervised weekly schedules for departments, ensuring that the faculty events and meetings were organized and properly executed in order. Along with that, I did a lot miscellaneous office maintaining tasks.

Woodcliff Lake, Nj, Us

Working with Party City, I coordinated stock of products that insured inventory levels were achieved before we departed away from the warehouse. I was able to traveled 100s of miles from our warehouse to assemble temporary stores in various locations which expanded Party City’s Halloween promotions in 9 states. At those locations I conducted methods for unloading trucks in a stringent 2-hour time constraint; permitting departure in timely manner.

Ann Arbor, Mi, Us

Within this program I developed skills and capabilities in Positive Organizational Scholarship, which is a field of Management and Organizations research, building high-performing organizations that bring out the best in people. Along with many team activities, one was a week-long immersion to Quicken Loans, where I worked with a team of three to analyze the company for the capability of inclusion. We collected data through observations and interviews, synthesized the data, and presented our findings to Quicken Loans Human Resource department.

Portland, Oregon, Us

Through this experience I documented contracts to communicate organizational policies and guidelines to the consumer base. Also had the responsibility to construct invoices to ensure firm received funds from services rendered with the accounting team. When working with their marketing team, I discovered different 10 million dollar projects and created proposals, to appeal to consumers which increased regional revenue by nearly 10% in the Midwest. Lastly, I allocated costs of bids for projects, to remain competitive in construction industry with the estimating team.

I basically conducted custodian services, where I cleaned locker rooms, hallways, and offices. I also professionally set-up for events, such as weddings, networking events, and important meetings. This provided sanitary environment for all members of the yacht club.

Here I traveling to different hospitals in the Michigan and Illinois area, changing cubical curtains. When not traveling, I worked inside the warehouse occupying industrial cleaning machines. The purpose of this work was to improve hospitals’ environments by providing clean cubical curtains.

Master'S Of Management Degree, Business Administration, Management And Operations

Bachelor’S Degree In General Studies, Business/Organizational Studies/Psychology