Trenda Thomas Email & Phone Number

Columbus, Ga

 Communicate remediation plans to reduce technical debt through portfolio rationalization and well-defined technology roadmaps.  Create/Manage project documents (project charter, business requirements, risks log, issue log, budgets, project plan, change management, vendor SOW, functional specifications, testing plan, training plan, implementation plan, and lessons learned) for intakes and business cases.  Develop, maintain, and expand partnerships and relationships by comprehensively understanding theirfinancial needs. Manage communication between stakeholders, leaders, IT delivery teams, business partners, and clients.  Assist in audits and propose long-term solutions to consistent discrepancies, which results in savings for the company.  Proactively assess financial needs to formulate a business case and deliver an effective solution.  Establish value optimization delivered as a result of implementation.  Manage the overall Digital Services budget for BAU & Strategic efforts to a threshold of +/- 3% by developing a baseline and improvement target for all Digital Services resources.  Reduce the volume of unplanned work through standardized capacity and demand management processes. Facilitate efficiency efforts to achieve the Digital Services savings target of $3M by identifying andimplementing three process improvements and identifying the top ten contracts with opportunities for cost optimization.  Implement a simplified intake process and feedback loop to assess engagement.  Reduce IT costs by increasing operational efficiency by improving application/technology rationalization processes to eliminate reliance and redundant features associated with obsolete/non-standard applications.  Develop processes/tools to monitor non-conformance to guidance and execution of associated mitigation plans.

Columbus, Georgia Area

 Increased productivity by 90% by incorporating 6S, lean practices, maintaining tight schedules, andreducing downtime. Developed procedures and processes to control quality and production flow while spearheading quality initiatives to drive quality rates from 88% to 98%. Contributed to eliminating six months of the backlog within two months to meet departmental goals and all service levels.  Utilized root-cause analysis and spot audits that improved efficiencies and reduced quality errors. Assist Conduct Management Operations team, partners, and managers with other assigned tasks, projects, and initiatives, including direct assistance on large and/or complex investigations. Complete production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results on daily reports. Drive workforce-planning efforts in alignment with short and long-term business needs with a strong focus on retaining talent and succession planning. Review processes and procedures to streamline activities to enhance service turnaround time, productivity, and quality. Manage and facilitate the review board process meetings twice annually. Establish priorities; organize workflow; delegate and schedule daily work to ensure completion of assigned work while meeting established goals through regular team meetings, one on ones, daily plans, and huddle boards. Train, develop, and identify employees’ training and resource needs, procedural gaps, and performanceopportunities.

Columbus, Georgia Area

Columbus, Georgia Area

Columbus, Georgia Area

Fort Benning, Ga

 Responsible for maintaining a broad-based understanding of numerous benefits and accounting laws to successfully advised 85% of the basic training classes. Accountable for providing information and advice concerning provisions and regulated retirementprograms. Duties included explaining retirement annuity systems and utilizing knowledge of the rules and policies of retirement plans. Support financial aspects of benefits planning, including but not limited to funding arrangements analysis, plan design strategies, competitive benchmarking analysis, and employee contribution modeling Manages organization goals by accepting ownership for achieving new and different requests; exploring opportunities to add value to job accomplishments through research and trends. Facilitate educational activities to include individual coaching, development opportunities, and stand-up classroom facilitation. Monitors clients' financial situation by tracking changes in wealth and life circumstances; analyzing financial plan results; identifying and evaluating new financial strategies; recommending changes in goals and plans. Monitor and evaluates training programs, processes, and practices for quality and effectiveness to maintain and ensure consistency between course objectives and the daily lesson plans.

Pine Mountain, Ga

Columbus, Georgia Area

Master'S Degree, Master Of Science Organizational Leadership - Human Management Track

Bachelor'S Degree, Business Administration-Accounting