Delivering purpose-built solutions to fit customer requirements.Pre-sales, solutions and project delivery.Network design and implementation, firewalling, Modern Desktop Management. Senior escalation point for managed education and SMB customers.Mentoring Support Engineer team.

Remote and onsite support for K12 schools in the greater Auckland region.Support includes desktop hardware and software, networking, Google Workspaces and MS365

Onsite Support Engineer working with tertiary education providers Auckland University of Technology (AUT) and W2 Shared Services (Wellington Institute of Technology, and Whitireia Community Polytechnic shared ICT Services team) providing ICT support to staff members. Second tier support as a Field Technician: responding to urgent classroom calls; diagnosing faulty or troublesome desktop, laptop and macOS computers; troubleshooting networking issues; Office 365 support; Software support and troubleshooting

Working in despatch. Managing inventory coming in and sending out stock to various businesses and schools around New Zealand. Processing invoices and orders.

Decommission of leased computer equipment, including desktops, laptops, Macs and monitors.Including secure hard drive erasure, removal of asset labels, cleaning, and delivering to resellers.Installation tasks include installing computer equipment at AUT University and Unitec. Primarily computer labs, with 30 or more computers to be used by students. Installations include installing operating systems via imaging.