Lead experience As a Store Leader, you inspire teams to deliver measurable results for the store's various business sectors. You lead a sales force that discovers customers' needs and delivers solutions to build Apple loyalty. Your technical support team helps maintain customers' trust in Apple and its products. Your business team brings the Apple experience to business customers. And the training staff you coach teaches customers how to get the most out of their Apple products. You build these lines of business by selecting and developing a knowledgeable talent pool. In addition to team building, you create excitement around products, launches, programs, and initiatives. You're responsible for upholding our high standards regarding communication and confidentiality. And by driving your staff to create customer experiences that enhance Apple loyalty, you deliver measurable results and help enrich customers' lives.

obtain replacements or refunds●Verified quantity and description of materials received by checkingmerchandise against packing list●Kept all documentation and records accurate and up-to-date withlatest data to prevent errors in processing or delivery●Prepared pallets of boxes for easy transportation between customerand storage locations●Monitored cash intake and deposit records, increasing accuracy andreducing discrepancies●Monitored employee performance and developed improvement plans●Set and enforced policies focused on increasing team productivity andstrengthening operational efficiency●Coached team on effective upselling and cross-selling methods●Established and optimized schedules to keep coverage and service inline with forecasted demandsBox liftingSafety and complianceOrder picking and processing●Trained team members in successful strategies to meet operational andsales targets●Assessed job applications and made hiring recommendations to bringin top candidates for key vacancies●Managed inventory control processes to restore back stock, controlcosts and maintain sales floor levels to meet customer needs●Generated repeat business through exceptional customer service andresponded to customer concerns with friendly and knowledgeableservice●Offered hands-on assistance to customers, assessing needs andmaintaining current knowledge of consumer preferences●Helped with planning schedules and delegating assignments to meetcoverage and service demands●Worked with difficult customers to understand requirements andprovide exceptional service●On a daily i am constantly communicating, and working withcustomers, and employees●Devoted special emphasis to punctuality and worked to maintainoutstanding attendance record, consistently arriving to work ready tostart immediately●Negotiated agreements between employees to clarify misunderstooddirections and resolve conflicts affecting performance

Food server

Ran the store as a head manger

Stocking, organized floor, truck unloading.