Trent Stricker Email & Phone Number

Title: General ManagerCompany Name: Sames Laredo & NissanTime Period (Year – Year): 2020-PresentLocation: Laredo, TX➥ Lead and inspire a diverse team of over 160 sales, service, finance, and administration professionals, fostering a culture of engagement and performance excellence to enhance dealership operations.➥ Implement targeted sales strategies that resulted in a 20% increase in annual revenue while optimizing customer relationship management and advertising initiatives.➥ Successfully manage a $10M budget, achieving a 15% reduction in operational expenses through strategic financial oversight and data-driven decision-making.➥ Enhance customer satisfaction scores by 30% by developing and implementing comprehensive customer service training and effectively addressing feedback across all dealership touchpoints.➥ Improve vehicle turnover by 35% through strategic inventory management and collaborative pricing optimization with the sales team while cultivating key vendor and manufacturer relationships to secure a 10% increase in profit margins on service contracts.

Title: General ManagerCompany Name: Sames Laredo & NissanTime Period (Year – Year): 2020-PresentLocation: Laredo, TX➥ Lead and inspire a diverse team of over 160 sales, service, finance, and administration professionals, fostering a culture of engagement and performance excellence to enhance dealership operations.➥ Implement targeted sales strategies that resulted in a 20% increase in annual revenue while optimizing customer relationship management and advertising initiatives.➥ Successfully manage a $10M budget, achieving a 15% reduction in operational expenses through strategic financial oversight and data-driven decision-making.➥ Enhance customer satisfaction scores by 30% by developing and implementing comprehensive customer service training and effectively addressing feedback across all dealership touchpoints.➥ Improve vehicle turnover by 35% through strategic inventory management and collaborative pricing optimization with the sales team while cultivating key vendor and manufacturer relationships to secure a 10% increase in profit margins on service contracts.

Title: Director Of ResultsCompany Name: Drive Family Chevrolet & NissanTime Period (Year – Year): 2016-2020Location: Laredo, TX➥ Directed operations, sales, marketing, technology, and long-term strategy to fuel sustainable growth while establishing a clear vision and best practices to improve efficiency across all departments.➥ Led, developed, and trained a team of over 160 managers and staff, conducting performance evaluations and fostering professional growth to align with departmental goals and company objectives.➥ Expanded brand visibility and dealership growth through targeted marketing initiatives, promotional activities, and social media campaigns that strengthened customer engagement and retention.➥ Streamlined processes across sales, business development, administrative, parts, collision, and service departments by introducing innovative programs that enhanced operational efficiency and cross-functional collaboration.➥ Championed digital transformation by implementing cutting-edge software solutions, improving employee productivity, boosting customer satisfaction, and driving revenue growth.

Company Name: Drive Family Chevrolet & NissanTime Period (Year – Year): 2010-2016Location: Laredo, TX➥ Established and implemented comprehensive IT policies and procedures, optimizing technology operations and driving a dealership-wide digital transformation to enhance performance and efficiency.➥ Built and launched a Business Development Center, which resulted in record-breaking profitability and streamlined sales processes.➥ Identified cost-saving opportunities, cutting over $600K in unnecessary expenses within the first year through strategic financial oversight and operational improvements.➥ Boosted sales velocity by integrating advanced tools such as Dealer Tracker and VinSolutions CRM, which streamlined sales operations and improved customer relationship management.

Title: Director of Operations Company Name: NetscorpTime Period (Year – Year): 1995-2010Location: Laredo, TX➥ Developed and executed strategic plans that optimized sales, operations, and technology, driving significant growth across all business areas.➥ Designed and implemented wired and wireless network infrastructures across the city, providing dial-up, ISDN, DSL, T1, and wireless solutions to meet the diverse needs of companies and individual clients.➥ Increased client base from 100 to over 5,000 and boosted revenue to $1.2M+ through targeted sales strategies, innovative marketing, and business development initiatives.

Education record

Education record