- Increase profitability of over $10 million in annual volume through client relationships, product knowledge, and operational excellence- Teach, test, and trust a team of 60 plus employees in business strategy, technical knowledge, and soft people skills- Generated leads through sales team, networking, and referrals to develop relationships with corporate and small business accounts- Research and leverage company tools to uphold strong product knowledge- Ability to multi-task and succeed within strict deadlines- Exceptional social and customer focused skills- Persuasive communication skills and proven ability to interact effectively with clients, staff, and upper leadership- Strong attention to detail and have the ability to be highly organized

- Managed $3.5 million in medium business accounts; serving as an IT consultant- Acquired new business accounts through networking and call campaigns- Foster team selling, online sales, and queue calls to identify sales opportunities to leverage- Responsible for the prescreening and selecting sales candidates- Training and development of new hires- Outside sales and cold calling- Organized all of the data for incoming sales and employee performance

- Managed 2 stores, volume ranging from $2.5 to $4 million- Build effective teams through selection and development- Proactively recruit and maintain networks to ensure consistent, timely hires- Passionately led business with ownership mentality- Focus on obtaining critical sales goals and objectives- Consistently drove a fresh and dynamic customer shopping experience- Excelled in achieving weekly, monthly, and annual KPI goals- High performing recruiter for the market; staffing entire stores- Lead the rehabilitation of 3 stores in the market- Developed and promoted 4 candidates to management positions

- Lead a team of 60 store associates in providing first rate customer service in a retail store- Develop team on sales approaches to achieve sales goals through customer engagement and product presentation - Achieved the lowest merchandise loss rate in the region of 0.49%- Recognized as a model store that produced leaders within the market; advancing 3 managers to a store manager role