Trent Connor Email and Phone Number
Trent Connor work email
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Trent Connor personal email
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• Managed up to 60 service employees: reviewed schedules, performed weekly audits, and documented staff accolades, guest complaints and performance issues/successes• Managed up to 10 spa attendants: hiring, coaching and counseling while consistently achieving 4.65 out of 5.0 on JD Power scores for service standards• 7 years of experience in product and linen inventory: created and implemented a product flow tracking system which assisted in monthly purchasing while staying within budget• Created an Excel spreadsheet to track daily appointments booked which was used to assist with scheduling, staff needs and purchasing of product and supplies• Collected and organized training documents then edited and reorganized using Microsoft Word to create a training manual which is now used for training purposes throughout the company world-wide• Assisted guests with booked appointments, service complaints and billing concerns• Received exceptional annual reviews in addition to being named Colleague of the Quarter in 2001 then Supervisor of the Quarter in 2005
Buell Recreation Park & Playground Products
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Operations Support SpecialistBuell Recreation Park & Playground Products Jul 2016 - PresentPortland, Oregon Area
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Move CoordinatorLile International Companies Jul 2015 - Jul 2016Vancouver, Wa-Review all jobs submitted by Sales Representatives for accuracy. Manage Local, Intrastate, Interstate, and military relocations shipments through completion.-Register shipments online through North American Van Lines-Create Bill of lading and legal documents for all jobs created.-Dispatch crews for local moves.-Manage customer service throughout the move.-Utilize accounting programs, Google Maps, Excel, Word-Consult with 3rd party agencies to assist with gas, electrical and mechanical related appliance and household goods. -
Sales Operations CoordinatorBlue Bird Transfer, Inc. Oct 2012 - Jul 2015Portland, Oregon Area-Review all jobs submitted by Sales Representatives for accuracy. Manage Local, Intrastate, Interstate, O&I and International/3rd Party shipments through completion.-Register shipments online through Atlas.net (Atlas Van Lines software)-Create Bill of lading and legal documents for all jobs created.-Dispatch crews for local moves.-Manage customer service throughout the move.-Utilize accounting programs, Google Maps, Excel, Word-Consult with 3rd party agencies to assist with gas, electrical and mechanical related appliance and household goods. -
OperationsFairmont Hotels And Resorts Jun 2005 - Jul 2011Scottsdale, ArizonaSupervisor of the Quarter - 2005-Liaison to landscaping, housekeeping, laundry and engineering departments to facilitate spa improvements.-Prioritized work orders and projects to maintain facility (scheduled painting, staining, floor care).-Provided daily operations support to Treatment Manager, Revenue Manager and Director.-Facilitate booked appointments between spa coordinators, massage therapists and guests.-Recorded statistics weekly for month end and Revenue Manager's budget reports.-Recorded confidential documentation for colleagues when absent, corrective behavior incidents or recognition.-Purchased facility products and office materials complying with monthly budget.-Managed attendants to meet the operational needs.-Managed quarterly inventory. -
Treatment SupervisorFairmont Hotels And Resorts Apr 2004 - Jun 2005Scottsdale, Az-Managed up to 60 treatment service providers/technicians.-Ensured treatment protocols, hotel standards and presentations were followed via audits.-Provided staff with coaching and training.-Maximized spa availability by reorganizing daily appointments which created opportunity to book an additional 20-50 appointments daily which increased revenue to meet a $7.1M budget.
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Lead Spa CoordinatorFairmont Hotels And Resorts Jan 2003 - Apr 2004Scottsdale, Az-Supervised and trained new colleagues at front desk and reservations.-Created a training manual through document organization for training throughout Willow Stream Spas.-Updated manual on a continual basis as implementation of policies and procedures were introduced.-Successfully completed 'Train the Coach Workshop' provided by Fairmont Hotels.
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Spa CoordinatorFairmont Hotels And Resorts Dec 1999 - Jan 2003Scottsdale, AzEmployee of the Quarter - 2001-Developed front desk and reservation procedures as part of a team for the newly opened Willow Stream Spa.-Assisted guests by coordinating reservations and packages, answered incoming calls and maintained fitness and locker rooms.-Check in/out guests for services, giving facility tours and process payments.
Trent Connor Skills
Trent Connor Education Details
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Recreation, Park And Tourism Administration -
Spoon River CollegeGeneral Studies -
Farmington High School
Frequently Asked Questions about Trent Connor
What company does Trent Connor work for?
Trent Connor works for Buell Recreation Park & Playground Products
What is Trent Connor's role at the current company?
Trent Connor's current role is Operations Support Specialist at Buell Recreation Park & Playground Products.
What is Trent Connor's email address?
Trent Connor's email address is il****@****hoo.com
What schools did Trent Connor attend?
Trent Connor attended Western Illinois University, Spoon River College, Farmington High School.
What skills is Trent Connor known for?
Trent Connor has skills like Customer Service, Training, Sales, Hiring, Microsoft Office, Management, Microsoft Word, Purchasing, Inventory Management, Coaching, Supervisory Experience, Ordering Office Supplies.
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