Trent Haralson Email & Phone Number

Billings, Montana, United States

● Strategic IT and Cybersecurity Leadership:Provided a visionary approach to IT infrastructure and cybersecurity, steering the fusion of infrastructure, cybersecurity, and data engineering initiatives. Formulated and executed IT strategies focused on resilient infrastructures and robust cybersecurity defenses. Heightened the overall security posture, drawing from expertise in threat intelligence, vulnerability assessment, and security architecture. Enhanced the data engineering processes to streamline business analytics, ensuring data-driven decisions and insights. E● Executive Collaboration:Maintained an active collaboration with the senior executive team, including the Chief Technical Officer and Sr. VP of Information Systems, infusing technical and cybersecurity expertise into strategic discussions, ensuring business resilience and proactive threat mitigation.● Vendor, Investor, and Security Partnership Management:Cultivated multifaceted relationships with external vendors, investors, and cybersecurity solution providers. Leveraged these partnerships to access advanced technological solutions, ensuring a fortified security landscape and optimal service delivery.● Advanced Network and Cybersecurity Architecture:Supervised the intricate design and deployment of network infrastructures while prioritizing cybersecurity at each layer. Advanced the security infrastructure by integrating advanced threat detection tools, ensuring compliance with cybersecurity standards, and fostering a culture of security awareness. ● Data Engineering and Business Analytics Leadership:Oversaw the data engineering team, emphasizing the creation of efficient data pipelines, storage solutions, and analytical tools. Championed the integration of business analytics, ensuring that data-driven insights fuel strategic decisions, drive growth, and optimize operations across the organization.

Billings, Montana, United States

● Strategic IT Leadership:Directed comprehensive IT operations, including the design and implementation of IT strategies and infrastructures. Enforced enhanced security measures, analyzed business requirements for technology needs, and improved end-user satisfaction. Boosted IT team productivity and efficiency through effective leadership and mentoring of technicians, specialists, cybersecurity experts, analysts, and infrastructure engineers.● Executive Collaboration: Engaged in daily collaboration with the Chief Technical Officer, Sr. VP of Information Systems, and Executive Team providing technical insights and guidance for various projects and implementations. ● Vendor and Investor Relationship Management: Fostered and maintained strategic relationships with various external vendors and investors ensuring optimal service and resource acquisition.● Network Architecture, Compliance and Optimization: Oversaw the architecture and configuration of the WAN, private cloud infrastructure and associated networking components ensuring seamless connectivity and optimal performance. Successfully redesigned Wireless Local Area Networks (WLANs) across all branch offices, resulting in a network speed increase of over 75%. Implemented Virtual Local Area Networks (VLANs), network segmentation, and Software-Defined Wide Area Network (SD-WAN) for Payment Card Industry Data Security Standard (PCI-DSS) compliance. Optimized the network for various resources including Voice Over IP (VOIP), data and access control, leading to a significant improvement in WAN performance, employee productivity, and company revenue.

Montana

● Administered and supported in-house and nationwide client systems to ensure optimal performance and reliability, while architecting, planning, and deploying new systems and infrastructure to meet evolving client needs.● Provided advanced system monitoring and served as the primary escalation point for complex technical issues, developing and implementing business continuity plans and customized backup and disaster recovery solutions to safeguard critical client data.● Led project management efforts—including scheduling, critical path analysis, contingency planning, and resource allocation—and installed, configured, and maintained networking equipment, operating systems, databases, applications, and system management tools to ensure seamless integration and stability.

Billings, Montana, United States

● Directed managed IT services for multi-state client portfolios, overseeing cloud infrastructure, networking, systems administration, and disaster recovery while driving automation and cost-saving optimization.● Led IT budgeting and vendor management, securing favorable terms and aligning resource allocation with financial goals. Built high-performance teams, emphasizing accountability and professional development.● Developed robust security strategies, implementing advanced threat detection and compliance frameworks to minimize client vulnerabilities and enhance resilience.

North Dakota, United States

● Configured, programmed, assembled, and tested positive/negative mud pulse telemetry, electromagnetic (EM) telemetry, and rotary steerable systems (RSS) to enable accurate downhole data transmission and directional control in diverse drilling environments. Performed real-time monitoring, diagnostics, and troubleshooting of MWD/LWD tools and RSS, adjusting parameters to maintain signal integrity and optimize wellbore positioning. Collaborated closely with drilling teams to support precise directional drilling and enhance overall performance.

Sidney, Montana

● Supported the Director of IT in defining technical strategy and overseeing the management and maintenance of all IT services, systems, and infrastructure.● Led a team of IT engineers and technicians, providing mentorship and serving as the highest escalation point (3rd level support) to ensure timely, efficient, and high-quality completion of operational and project tasks.● Configured, deployed, and maintained IT infrastructure, including converged and hyper-converged environments, as well as various network devices and critical business applications/databases.

Casper, Wyoming, United States

● Configured, programmed, assembled, and tested positive/negative mud pulse telemetry, electromagnetic (EM) telemetry, and rotary steerable systems (RSS) to enable accurate downhole data transmission and directional control in diverse drilling environments. Performed real-time monitoring, diagnostics, and troubleshooting of MWD/LWD tools and RSS, adjusting parameters to maintain signal integrity and optimize wellbore positioning. Collaborated closely with drilling teams to support precise directional drilling and enhance overall performance.

Denver, Co

● Oversaw U.S. IT operations and provided comprehensive support, troubleshooting, and management of network, systems, and infrastructures across five U.S. and six Canadian offices, ensuring seamless connectivity and performance.● Managed physical and virtual server architectures, including hypervisor clustering with VMware, Hyper-V, and Citrix, along with NAS and SAN RAID configurations and various migration services. Troubleshot and maintained core protocols and features such as DNS, DHCP, SMTP, FTP, NTFS/share permissions, printers, Active Directory, Group Policy, NAS/SAN storage, backups, Exchange, and VOIP. Additionally, oversaw network infrastructure—including structured cabling, VPNs, routing, ACLs, core switching, VLANs, trunking, and wireless access points—to ensure secure and efficient connectivity across multiple locations.

Greater Denver Area

● Vetted by multiple contracting firms including Technisource, TEKsystems, Spherion, Elite Medical LLC, Comcast, and A-1 Careers to provide high-level support and lead escalated network and systems implementations across WAN/LAN infrastructures and data centers. Collaborated with advanced systems and networking teams, such as Comcast Viper, to deliver optimized network solutions and ensure seamless integration with complex systems.● Oversaw various infrastructure components, VOIP systems, databases, and a vast range of SaaS and on-premises applications, while configuring and resolving issues in networking, operating systems, hypervisor configurations, storage, remote desktop/terminal services, DNS, DHCP and various other technologies to support business continuity and meet diverse client requirements.

Boulder, Co

● Monitored systems and infrastructure nodes to ensure high availability and functionality, managing network operations for routers, switches, firewalls, load balancers, VPNs, and WLAN access points/controllers.● Delivered comprehensive troubleshooting, maintenance, and support for Windows Server and Linux environments, with a focus on managed core services including Active Directory, Group Policy, and domain services.

Englewood, Colorado

● Served on the Network and Systems Operational Control team, maintaining the DGI Enable Monitoring Systems and inbound support queues, with responsibilities including fault detection on client systems and networks, coordinating with third-party vendors, configuring networks, monitoring systems, graphing performance indicators, and managing monitoring software.

Sidney, Mt

• Provided comprehensive technical support for hardware, software, network connectivity, and application issues encountered by end users.• Managed Windows operating system troubleshooting, upgrades, and software installations across client devices.Built, imaged, and deployed workstations, laptops, and peripheral devices.• Diagnosed and resolved network connectivity, cabling issues, and a range of end user problems including printing, fax, and phone system malfunctions.

Master Of Science - Ms, Cybersecurity And Network Defense

Network Engineering (Ccna/Ccnp Routing And Switching)

Cisco Networking Academy

Bachelors Of Science, Information Technology, 3.9