Trent Heath Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Australia

As an Associate Director in KPMG's Sourcing & Procurement Advisory practice, I am responsible for:- Overseeing delivery of client operating and service delivery model transformation through leading engagements and applying my specialist skills in sourcing, outsourcing, shared services, global business services, and core systems / ERP implementations;- Connecting this transformation to other capabilities within KPMG by collaborating with and learning from our broader Management Consulting practice nationally and globally;- Sector focus across both public and private sectors, including driving the firm's relationships in these areas; and- Supporting the growth and inclusion of my colleagues through leadership and visibility in LGBTQ+ (Pride@KPMG) and Indigenous inclusion networks.I am driven to help the world become a better place by playing my part in nurturing our global talent pool, and helping clients access and thoughtfully include the incredible talent available in Australia and across the globe.

Brisbane, Australia

KPMG’s Shared Services and Outsourcing Advisory (SSOA) practice helps clients develop, design, implement and optimise their sourcing strategies. We provide advice and insights on a wide range of topics including Shared Services, Global Business Services (GBS), IT Outsourcing (ITO), Business Process Outsourcing (BPO) and vendor management.KPMG's SSOA practice is the industry's largest and broadest advisory capability in Shared Services and Outsourcing, and is recognised as a leader in sourcing advisory by the International Association of Outsourcing Professionals.My experience in SSOA spans all phases of the sourcing journey, from strategy through execution and governance. I have assisted in major transformational projects in finance, HR and IT sourcing contexts across all major industries and sectors. I am especially passionate about, and am supporting delivery of, vendor governance, value delivery, and sourcing optimisation services. I also have significant experience in sourcing and technology assurance. Experience extends across financial services, aviation, consumer products, diversified industrial, and natural resource sectors. I have led the delivery of several significant technology audits, including at a large regional bank, and a major aviation corporation. Delivery of engagements in this space is supported through my recognition as a Certified Information Systems Auditor (CISA).

Brisbane, Australia

KPMG’s Shared Services and Outsourcing Advisory (SSOA) practice helps clients develop, design, implement and optimise their sourcing strategies. We provide advice and insights on a wide range of topics including Shared Services, Global Business Services (GBS), IT Outsourcing (ITO), Business Process Outsourcing (BPO) and vendor management.KPMG's SSOA practice is the industry's largest and broadest advisory capability in Shared Services and Outsourcing, and is recognised as a leader in sourcing advisory by the International Association of Outsourcing Professionals.My experience in SSOA spans all phases of the sourcing journey, from strategy through execution and governance. I have assisted in major transformational projects in finance, HR and IT sourcing contexts across all major industries and sectors. I am especially passionate about, and am supporting delivery of, vendor governance, value delivery, and sourcing optimisation services. I also have significant experience in sourcing and technology assurance. Experience extends across financial services, aviation, consumer products, diversified industrial, and natural resource sectors. I have led the delivery of several significant technology audits, including at a large regional bank, and a major aviation corporation. Delivery of engagements in this space is supported through my recognition as a Certified Information Systems Auditor (CISA).

Brisbane, Queensland, Australia

Brisbane, Australia

I have worked as a tutor (sessional) in QUT Information Systems School since Semester 2, 2012. My practice has covered three units during this period:-INN500 (PRINCE2 Project Management, postgraduate) - Covers the practice of managing projects in line with PRINCE2. Includes leading workshops over the principles, themes, process and techniques of PRINCE2. Also required to deliver workshops on leadership and the practices of successful project managers.-INB322 (Information Systems Consulting, undergraduate) - Delivered coursework for workshop components of this practical course focused on the skills and practices of contemporary information technology consulting. Included delivery of workshops covering presentation skills, negotiation, effective proposal writing, and the management practices of a successful consulting firm.-INB123 (Project Management Practice, undergraduate) - As for INN500 (above).

My work with Tech-Knowledge, an Australian-base start-up, focused on supporting a team working to develop a boutique ERP solution tailored to the Australian business environment. I acted as the lead Business Analyst and System Designer for the project. Acting in this role provides my solid, industry-based experience across:-Business analysis-Requirements elicitation, analysis and prioritisation-Development of system design specifications (including technical specifications)-System testing and deployment-Solution implementation consultancy-Stakeholder management and consultation-System training programmes-Management of a global team (in an offshoring model)-Applied project management (using PRINCE2)

- Assisting IT students with enquires about IT units at QUT- Providing research and referencing advice- Working in a collaborative team environment- Communicating with a vast array of clients

- General management of IT assets within the school- Server-client network administration- Hardware maintenance and installation- Software maintenance and installation- Installation of network surveillance systems