Trent Lyttle Email & Phone Number

Whitby, Ontario, Canada

Whitby, Ontario, Canada

• Responsible for creating a summer training curriculum consisting of workshop sessions, and quizzes to familiarize staff with features within a variety of software including Office365, RingCentral, Zoom, and Windows 10.• Created and released short training videos summarizing what was covered in the workshop sessions to be referenced by all staff.• Tracked staff improvement in workshop sessions by using a system of pre and post-workshop quizzes to test knowledge before and after the sessions. • Staff knowledge improved by an average of 41% from before the workshops to afterward.• Responded to general staff service requests• Troubleshot routine hardware/software issues• Followed up with outstanding technical issues• Responsible for updating the Information Technology/Administration service manual with new information as it arose

Whitby, Ontario, Canada

• Managed and independently trained new employees on proper delivery procedures• Demonstrated excellent organization when putting away delivered product and ensuring proper food safety procedures throughout • Rotated stock to reduce waste costs• Trained new employees on store policies and procedures

Ontario, Canada

Ajax, Ontario, Canada

• Demonstrated ability to safely operate pallet jacks• Performed visual and operational vehicle safety inspection• Responded to direct commands to accurately construct orders according to customer specifications• Secured selected cases and conducted final pallet preparations