Software Support Specialist
Current
May 2024 - Present
AeroLeads people directory · profile
Trenton Epps Email & Phone Number
Software Support Specialist I at M3
at
M3
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Software Support Specialist I at M3
Location
Flowery Branch, Georgia, United States
Company size
Who is Trenton Epps? Overview
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Quick answer
Trenton Epps is listed as Software Support Specialist I at M3 at M3, a company with 583 employees, based in Flowery Branch, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Trenton Epps.
Trenton Epps previously worked as Software Support Specialist at M3 and Service Desk Analyst at Crown Castle. Trenton Epps holds Associate'S Degree, Computer Science from Southern Crescent Technical College.
Company email context
Email format at M3
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M3
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Profile bio
About Trenton Epps
Experienced computer support specialist with a knack for swiftly diagnosing and resolving technical issues. Proficient in a wide array of hardware, software, and systems, consistently delivering top-tier service to meet user needs. Skilled in effective communication, customer service, and team collaboration. Proven track record of exceeding expectations and adapting to new challenges with ease.
Current workplace
Trenton Epps's current company
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5 roles · 9 years
Trenton Epps work experience
A career timeline built from the work history available for this profile.
Service Desk Analyst
Provided day-to-day operational service and support, taking ownership of customer interactions.Logged and responded to customer inquiries via phone, email, and other channels.Communicated technical solutions effectively to customers.Contributed to infrastructure development projects.Monitored IT system performance and reported issues.Collaborated with.
Oct 2023 - Mar 2024
Service Desk Analyst
Managed 50+ end-user support tickets in ServiceNow.Proactively identified technical issues.Communicated ticket status and escalated advanced issues.Provided technical troubleshooting for Windows 10 and iOS environments.Followed standard procedures for problem resolution.Resolved 50+ technical issues daily on the first call.
Mar 2022 - Oct 2023
Student Intern
2017 - 2022
~5 yrs
Apple Solutions Consultant
Mar 2019 - Nov 2020
Team & coworkers
Colleagues at M3
Other employees you can reach at m3as.com. View company contacts for 583 employees →
JL
Jakira Lugo
Colleague at M3
Atlanta Metropolitan Area, United States
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AP
Andrew Polar
Colleague at M3
Duluth, Georgia, United States, United States
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LT
Lisa Turner
Colleague at M3
Marietta, Georgia, United States, United States
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SF
Shannon Fields
Colleague at M3
Clearwater, Florida, United States, United States
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AC
Alexander Chiu
Colleague at M3
Cumming, Georgia, United States, United States
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刘
刘霖雨
Colleague at M3
Stuttgart Region, Germany
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DS
Dennis Sarvis
Colleague at M3
Dahlonega, Georgia, United States, United States
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DC
David Carver
Colleague at M3
Atlanta Metropolitan Area, United States
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LF
Lynn Fouts
Colleague at M3
Atlanta Metropolitan Area, United States
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KH
Keith Hudgins
Colleague at M3
Atlanta Metropolitan Area, United States
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Jakira Lugo
Colleague at M3
Atlanta Metropolitan Area, United States
View →
AP
Andrew Polar
Colleague at M3
Duluth, Georgia, United States, United States
View →
LT
Lisa Turner
Colleague at M3
Marietta, Georgia, United States, United States
View →
SF
Shannon Fields
Colleague at M3
Clearwater, Florida, United States, United States
View →
AC
Alexander Chiu
Colleague at M3
Cumming, Georgia, United States, United States
View →
刘
刘霖雨
Colleague at M3
Stuttgart Region, Germany
View →
DS
Dennis Sarvis
Colleague at M3
Dahlonega, Georgia, United States, United States
View →
DC
David Carver
Colleague at M3
Atlanta Metropolitan Area, United States
View →
LF
Lynn Fouts
Colleague at M3
Atlanta Metropolitan Area, United States
View →
KH
Keith Hudgins
Colleague at M3
Atlanta Metropolitan Area, United States
View →
2 education records
Trenton Epps education
Associate'S Degree, Computer Science
High School Diploma
FAQ
Frequently asked questions about Trenton Epps
Quick answers generated from the profile data available on this page.
What company does Trenton Epps work for?
Trenton Epps works for M3.
What is Trenton Epps's role at M3?
Trenton Epps is listed as Software Support Specialist I at M3 at M3.
Where is Trenton Epps based?
Trenton Epps is based in Flowery Branch, Georgia, United States while working with M3.
What companies has Trenton Epps worked for?
Trenton Epps has worked for M3, Crown Castle, Bell Techlogix, Inc., Digital Service Consultants, Inc., and Apple.
Who are Trenton Epps's colleagues at M3?
Trenton Epps's colleagues at M3 include Jakira Lugo, Andrew Polar, Lisa Turner, Shannon Fields, and Alexander Chiu.
How can I contact Trenton Epps?
You can use AeroLeads to view verified contact signals for Trenton Epps at M3, including work email, phone, and LinkedIn data when available.
What schools did Trenton Epps attend?
Trenton Epps holds Associate'S Degree, Computer Science from Southern Crescent Technical College.
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