Hi, I’m Trent.An open, honest & transparent leader with 13 years QSR experience; particularly fast food and casual dining environments. Demonstrates strong transferrable knowledge, skills & experience across both company owned and franchise networks.Trent is people focused, driven to motivate and support his teams through an approachable, positive and consistent leadership style. His sound knowledge has enabled him to identify gaps in training to maximise his teams performance to compliment exceptional customer experiences; led through education of values, vision and brand standards.Trent has a thorough hands on approach in restaurant level to pinpoint financial opportunities associated to the business. These include but not limited to; profit and loss (EBITDA, COGs),rostering, inventory control and financial reconciliation by strategising methods and action plans to execute and meet operational excellence.Trent has successfully;- Trained, mentored and coached teams with development plans.- Facilitated with senior management in training and development for future Supervisors / Assistant Managers / Restaurant Managers and Franchisees.- Financial turn around from a loss into a profitable margin through a thorough assessment of P&L’s and COGs- Consistently achieving above target in compliance assessment reviews.Certifications;- First Aid & CPR (2025)- Food Safety Supervisor (2028)- Restaurant Systems Management (Red Rooster)- Zahka Program (Nando’s Restaurant Management)Operational Knowledge Snapshot;- POS Systems (RedCat & Micros) inc delivery Uber, MenuLog & DoorDash- Food Safety (Squizify, PrepSafe)- Macromatix, Polygon & PowerBI - Microsoft Word, Excel & Outlook- Time & Attendance: Adi Insights / Tanda / FoundU / Expr3ss People:- World Manager (People & Training)Customer: - SalesForce CRM & InMomentInternal Awards and Achievements:- Make A Difference 2023- Hats of Awards 2023