Service Desk Analyst Ii
Current
Feb 2024 - Present
AeroLeads people directory · profile
Tres James Email & Phone Number
Service Desk Analyst II
at
HCTec
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Desk Analyst II
Location
Clarksville, Tennessee, United States
Company size
Who is Tres James? Overview
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Quick answer
Tres James is listed as Service Desk Analyst II at HCTec, a with 474 employees, based in Clarksville, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Tres James.
Tres James previously worked as Application Development Analyst at Accenture. Tres James holds Master'S Degree, Computer Science from Georgia Institute Of Technology.
Company email context
Email format at HCTec
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HCTec
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Profile bio
About Tres James
I am an analyst and Summa Cum Laude graduate from the University of Tennessee in 2021. I have experience in a wide variety of IT aspects and domains from my work experience. Highly analytical, team driven, and motivated individual.
Current workplace
Tres James's current company
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Hctec
2 roles
Tres James work experience
A career timeline built from the work history available for this profile.
Application Development Analyst
• Cooperated with 5+ Subject Matter Experts (SMEs) to assist in defining and reviewing requirements and use cases for project architecture in ServiceNow• Conducted high level requirements gathering for project architecture from key stakeholders• Provided documentation of customer pain points and current state successes and assisted with design of system transformation that saved over $2M annually• Generated documentation of ServiceNow Governance, Risk, and Compliance (GRC) module implementation andprocesses for client environment that oversaw $30M in assets and assisted with testing of implementation• Created training documentation for client personnel to use based on project implementation for asset managementsystem• Assisted in training a cohort of 20+ new employees in ServiceNow system administration
Sep 2021 - Nov 2022
Team & coworkers
Colleagues at HCTec
Other employees you can reach at hctecpartners.com. View company contacts for 474 employees →
BM
Brenda Malone
Colleague at HctecSwansboro, North Carolina, United States
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JS
Jared Spicer, Ms, Hca
Colleague at HctecCharlotte, North Carolina, United States
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DO
Daniel O'Connor
Colleague at HctecSandy, Utah, United States
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SS
Savita Sharma
Colleague at HctecAmbala, Haryana, India
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JL
James Laubach
Colleague at HctecHohenwald, Tennessee, United States
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TD
Theresa Dawn Toner Immel, Ph.D,Mba, Ccs, Cht, Rmt
Colleague at HctecReading, Pennsylvania, United States
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TT
Tony Teddy
Colleague at HctecWinston-Salem, North Carolina, United States
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SM
Shekia Mitchell
Colleague at HctecDouglasville, Georgia, United States
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DT
D'Aisha Tolbert
Colleague at HctecMurfreesboro, Tennessee, United States
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SR
Shelley R.
Colleague at HctecUnited States
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Brenda Malone
Colleague at HctecSwansboro, North Carolina, United States
View →
JS
Jared Spicer, Ms, Hca
Colleague at HctecCharlotte, North Carolina, United States
View →
DO
Daniel O'Connor
Colleague at HctecSandy, Utah, United States
View →
SS
Savita Sharma
Colleague at HctecAmbala, Haryana, India
View →
JL
James Laubach
Colleague at HctecHohenwald, Tennessee, United States
View →
TD
Theresa Dawn Toner Immel, Ph.D,Mba, Ccs, Cht, Rmt
Colleague at HctecReading, Pennsylvania, United States
View →
TT
Tony Teddy
Colleague at HctecWinston-Salem, North Carolina, United States
View →
SM
Shekia Mitchell
Colleague at HctecDouglasville, Georgia, United States
View →
DT
D'Aisha Tolbert
Colleague at HctecMurfreesboro, Tennessee, United States
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SR
Shelley R.
Colleague at HctecUnited States
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2 education records
Tres James education
Master'S Degree, Computer Science
Bachelor Of Science - Bs, Computer Science, 3.9/4.0
FAQ
Frequently asked questions about Tres James
Quick answers generated from the profile data available on this page.
What company does Tres James work for?
Tres James works for HCTec.
What is Tres James's role at HCTec?
Tres James is listed as Service Desk Analyst II at HCTec.
Where is Tres James based?
Tres James is based in Clarksville, Tennessee, United States while working with HCTec.
What companies has Tres James worked for?
Tres James has worked for Hctec and Accenture.
Who are Tres James's colleagues at HCTec?
Tres James's colleagues at HCTec include Brenda Malone, Jared Spicer, Ms, Hca, Daniel O'Connor, Savita Sharma, and James Laubach.
How can I contact Tres James?
You can use AeroLeads to view verified contact signals for Tres James at HCTec, including work email, phone, and LinkedIn data when available.
What schools did Tres James attend?
Tres James holds Master'S Degree, Computer Science from Georgia Institute Of Technology.
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