Responsible for 100+ staff and retail centres across the territory. Recruiting training and hiring of new and current Studio Team Members. Talent, member satisfaction, retention as well as profitability are the keys to district success. Having a lot fun while doing it creates a dynamite team!

daily exercise keeps the mind sharp and the body strong. I love being a self-employed Zumba Instructor helping all kinds of people achieve their health and fitness goals. I teach at many locations throughout Winnipeg. Contact me for more information on coming to one of my classes.

Manage a sales territory with 150+ accounts. Responsible for sales and service to all accounts in my territory. Work with the owner and others in each account to determine best product fits. Cold call new accounts.

• Lead and managed the direct selling and distribution of product from a central warehouse• Lead a team of independent sales reps across Canada including incentives and training• Drove double digit sales and consultant growth for 7 consecutive years• Collaborated on company career and compensation plan that fostered excellence, openness, and belief that one can achieve success. • Determined and directed performance management metrics and achievement. Created and implemented companywide incentive programs. Key member of team to develop and implement online ordering system and replicated back office personal websites to increase accuracy of orders and consistent business development of independent business owners. • Coordinated all corporate communications through print, web and social media. Scheduled and participated in all public appearances by Tomboy Tools executive team at Home Shows and TV appearances. Delivered stage performances at National Home Shows.• Developed customer service processes and managed customer experience for internal sales team and general public. Quickly and effectively handled any/all customer service issues.Accountable for inventory levels, shrink, ordering, shipping and receiving.

Responsible for all learning and development as well as organizational development on a national level including strategy and execution for internal as well external learning. Led a team of training professionals including instructional designers and technical trainers. Provided service to 1300 employees across Canada in both languages. Managed a national budget of two million dollars. Won the Conference Board of Canada “Learning Technologies in the Workplace” award - 2001 A member of the National L&D team chosen for presidents club every year Created and online Sales “playbook” with streaming video role plays

Responsible for all service and product related training for staff and dealers. Managed the customer service budget 0f over one million dollars. Responsible for Quality programs, including tools and metrics.  Built and launched Balanced Scorecard in the Mobility call center Member on the PCS launch team (first digital cellular service in Manitoba) – 1997/98 Provided customer service to over 6000 customers personally during the labour dispute of 1999