Tressa Points Email & Phone Number

Portland, Oregon, United States

-Assist Leadership and Operations Manager with office management and office projects-Supervisor of front office staff, including hire/fire responsibilities, staffing, training and performance reviews-Maintain building operations in a LBC building-Coordinate and assist with onboarding new hires-Oversee office supply purchasing-Handle employee general office complaints/requests-Oversee management of office safety programs including CPR/AED training; emergency protocols for office-Contact with building owners for office maintenance and improvements-Contact with custodial services-Contact with vendors for office repairs-Management of external event coordination/hosting -Management of high level internal event coordination-Liaison for subtenant needs/requests/complaints

Portland, Oregon, United States

Assist Region Leader and Operations Group with office managementAssist Operations Manager in coordinating communications with VendorsAssist in training new operations staff (reception/office coordinatorAssist with employee requestsAssist Operations Group with the management of office safety programManage large external events held in the building

Portland, Oregon Metropolitan Area

-Field phones call, welcome visitors-Prepare outgoing mail; sort and distribute incoming mail-Maintain calendars for conference rooms, cars, equipment etc.-Assist in the ordering, receiving, stock and distribution of office suppliescoordinate office catering needs -Facilitate set up and cleanup of public meeting rooms and kitchens. Update schedule for upkeep of kitchen/coffee areas-Master contact list in Outlook and Newforma-Assist with general onboarding requirements-Book non-management travel arrangements

Seattle, Washington, United States

· Strategically promoted and sold food and beverages to guests based on needs and desired tastes with expertise in whiskies in a 120+ seat restaurant · Utilized quick thinking and problem solving to assist coworkers and with band setup· Managed and maintaining parties of 40+ guests; assisting managers on ordering, set up, and timing during event

Seattle, Washington, United States

· Used product knowledge and quick thinking to assist guests with questions about all aspects of the restaurant including, reservations, sourcing, and food and beverage menus· Systematically tracked guest orders, needs, and wants in high volume restaurant· Meticulously maintained the restaurant floor by busing tables, presenting menus, seating customers, and assisting waitstaff team when needed· Trained new hosts in using several systems and technologies to perform duties, how to provide excellent customer service, and conflict resolution techniques

Seattle, Wa

· Identified shortages and prepared for the day accordingly· Managed time and proactively communicated with coworker to ensure business ran smoothly while 2 people assisted 100+ customers

Seattle, Washington, United States

· Meticulously managed and optimized profits by controlling and monitoring food, beverage, and labor costs weekly · Systematically tracked inventory, payroll, and equipment maintenance proactively communicating the findings with the business owners · Utilized quick thinking and business knowledge to solve problems or concerns pertaining to guests, staff, and operation equipment· Networked with distribution companies and representatives to conduct events and promote products and services· Consistently exceeded business objectives by working with distributors to negotiate deals, marketing, tracking budget/increasing sales, and creating incentives for employees to strive to break records