Tres Winn Email & Phone Number

Cleveland, Tn, Us

Chattanooga, Tennessee

Oversee and coordinate the use of company tractors for a region of 18 states.Organize and plan tractor assignments for Over the Road and Dedicated drivers. Coordinate with company terminals to prepare and process all units for Over the Road and Dedicated drivers.Data Analysis Identify savings opportunities Reduce company expenses Supply Management Verify all driver and tractor pay codes are accurate to account guidelines. Plan tractor recoveries and submit pay adjustments.Process ImprovementPositive Employee RelationsPlanning skills and ExecutionTransportation Management Organizational SkillsWritten Communication Decision Making Critical ThinkingPresentation SkillsCustomer Interaction Continuous Improvement Supervisory SkillsMultitasking Business Operations Negotiation SkillsReasoning SkillsSolid Professional StandardsMonitoring and Analysis of all company assets Training & DevelopmentComputer LiteracyBusiness PlanningBusiness Intelligence ToolsData Analytics Account Management Proficiency in Microsoft Outlook and Microsoft ExcelEmployee RelationsProcurement Skilled Multi-taskerGoogle ToolsProblem AnalysisBusiness Acumen Resource PlanningProduct ManagementInterpersonal CommunicationDaily Reports of Available Equipment Team Development Quality ControlSupervise skills required to oversee the use of company assetsInventory ControlStrategic SourcingArrange transportation for student drivers.Collaborate with driver supervisors to move drivers into new equipment to improve company utilization.Research the use of Over the Road and Dedicated tractors to improve company revenue. Coordinate the return of all trade in and lease plan tractors.LeadershipProfessional CommunicationFollow up with all seated drivers to confirm tractor performance and driver satisfaction.Submit drivers pay adjustments for all tractor recoveries.

Hixson, Tn

Follow and enforce all company policies and procedures as outlined in the current Employee Handbook.Sales GrowthP&L Management Business Administration OSHA Trained and Certified Performance Measurement for all technical staffTake necessary corrective and/or disciplinary action for employee non-compliance.Manage office and shop personnel and daily operations.Provide Leadership to all shop personnel Ensure quality of work, attitude and performance meets or exceeds customer satisfaction goals.Direct the smooth, orderly and organized operation of the store.Maintain a personal positive attitude and positive communications at all times.Develop customer estimates and work orders. Direct Service Writer's development of customer estimates and work orders. Assign work orders to the technicians.Ensure selection of quality parts.Ensure target margins are achieved.Open and close store on a daily basis.Perform daily accounting closing and balancing procedures.Perform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to Owners.Ensure all equipment is fully operational and in good working order.Ensure technicians have the resources needed to do their job.Serve as primary communications interface to the customers, before, during and after service.Greet every customer that enters our facility with enthusiasm and a smile, showing hospitality and the highest level of respect.Answer customer calls with enthusiasm and a smile in your voice.Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand.Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity.Act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting the characteristics of honesty and integrity.

Ooltewah, Tennessee

Supervise service technician and tire technician staff.Evaluate the performance of service technician and tire technician staff.FinancialsAssist in the hiring, discipline and termination of shop staff.Monitor and manage the workflow in the bays and keep sales staff informed on waiting times.Enforce all safety policies ensuring all safety goggles are worn, proper clothing is worn and all employees are working in a safe and clean environment.Ensure continuous and consistent enforcement of all Tire Discounters policies and procedures.Build and maintain a team effort consistent with the goals of the company.Store Management Exercise strong, fair and consistent leadership with all employees.Meet or exceed Tire Discounters Performance Standards for quality and speed of service for our customers.Ensure all diagnostic procedures are followed and appropriate recommendations are given to the customers.Enforce with all employees that the customer is our highest priority so that our integrity will never be questioned.Ensure every vehicle has been inspected for needed services.Ensure customers are satisfied with the services performed.Assist at the sales counter as needed.Maintain cleanliness and care of every customer vehicle.

Chattanooga, Tennessee

Development and Retention of Teammates.Building Customer Satisfaction & Loyalty.Providing Tire and Auto Products and Services.Creating Results for Teammates, Customers, and the Company.The Merchandising, Advertising and Promotion of Products and Services.Selecting, Coaching and Developing Store Teammates.Involvement in every aspect of the store operation.Cross-functional Team Leadership Energetic responsiveness to every customer, on the phone and in the store.Attention to each customer's needs: documenting and determining the best response and solution to a wide variety of situations.Communicate accurately to sales teammates and technicians to establish time commitments that meet our standards and exceed the standards of our BOSS (the customer).Following proper checkout procedures: explaining all warranties and options to our BOSS (the customer), thanking them for their visit, and conveying our true appreciation for their business.Ability to step up to duties as assigned.

Augusta, Georgia

Demonstrate a high level of energetic responsiveness to every customer, on the phone or in the store.Measure performance for all staff members Listen closely to each customer's needs, document and determine the best possible response and solution.Communicate accurately with customer service manager and technicians to establish time commitments that meet Firestone standards and exceed customer requirements.Use company documents to communicate clearly with customers and co-workers in ensuring exceptional customer care.Follow proper exit procedures: explain all warranties and options to all customers, thank them and display appreciation for their business.Step up to duties as assigned.

Associate'S Degree, Business Administration And Management, General

Activities and Societies: - Chaplain for the Lee University Rugby Football Club - Member of the Matchless Men of Alpha Gamma Chi - Lead.

Christian Leadership

- Facilitated communication between various departments of the ministry. - Helped to oversee over 30 small groups in the Middle Tennessee.

Diploma, General Studies