• Develop and implement comprehensive marketing strategies to enhance brand visibility, generate leads, and drive sales. • Plan, execute, and manage integrated marketing campaigns across multiple channels, including digital, social media, email, and traditional advertising.• Build and maintain strong relationships with key opinion leaders, dental professionals, distributors, and suppliers.• Drive product launches, promotions, and marketing campaigns to generate brand awareness and stimulate demand.• Represent the company at industry events, conferences, and trade shows to network with potential clients and partners.• Provide ongoing support and assistance to clients, addressing inquiries, resolving issues, and ensuring customer satisfaction.

• Build and maintain strong relationships with key opinion leaders, dental professionals, distributors, and suppliers.• Drive product launches, promotions, and marketing campaigns to generate brand awareness and stimulate demand.• Represent the company at industry events, conferences, and trade shows to network with potential clients and partners.• Provide ongoing support and assistance to clients, addressing inquiries, resolving issues, and ensuring customer satisfaction.

Managed customer relations on ongoing basis to maximize customer retention.Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.Scheduled and attended meetings with clients and prospective clients as requested.Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.Collaborated with finance department on invoicing accuracy for applicable products, services, software and logistics.Managed administrative logistics of events planning, event booking and event promotions.

Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.Arranged hotel accommodations, cars or drivers and all related documentation.Consulted with internal and external clients to assess travel requirements, document needs and discuss options.Used Amadeus and Sabre systems to identify most cost-effective travel accommodations for clients.Implemented automated office systems, optimizing client and data communications as well as records management.Improved workplace productivity 25% by effectively coordinating appointment schedules and itineraries and managing accounts and budgets.Developed process improvements and long-term business strategies through analysis of customer feedback.Responded to clients' questions, issues and complaints and found appropriate solutions when needed.

Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.Operated PA system to make announcements regarding flight activity.Used airline computer system to create airline tickets and boarding passes.Coordinated with ramp agents to successfully store, remove and transport customer baggage.Used Cita to prepare pre-departure and post-departure reports and passenger manifests.Prepared customer invoices, accepted payments and processed refund and cancellation requests.Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.