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Treva Wright is listed as Technical Support Specialist at Apple Care, a company with 33 employees, based in Toledo, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Treva Wright.
Treva Wright previously worked as Claims Specialist at Walmart Global Tech and Retail Sales Associate at Walmart. Treva Wright holds Human Resources Management/Personnel Administration, General from University Of Phoenix.
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SUMMARYHighly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
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Remote
Handled customer service issues by providing guidance or escalating for advanced support. Assisted customers with various types of technical issues via email, live chat and telephone.Served as first point of contact for incoming technical service calls and emails.Delivered remote assistance for technical issues using screen sharing, mouse and keyboard.
Remote
Maintained knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes.Communicated with other departments to establish action plans and manage open claims to closure.Planned and conducted investigations of claims to confirm coverage and compensability.Documented specific claims by completing.
Holland, Ohio, United States
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction a n d retention.Helped customers by answering questions and locating merchandise.Initiated friendly conversation with customers to determine level ofassistance required.Followed company policies, rules and procedures to promote company goals and.
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Treva Wright works for Apple Care.
Treva Wright is listed as Technical Support Specialist at Apple Care.
Treva Wright is based in Toledo, Ohio, United States while working with Apple Care.
Treva Wright has worked for Apple Care, Walmart Global Tech, and Walmart.
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Treva Wright holds Human Resources Management/Personnel Administration, General from University Of Phoenix.
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