Katalyst is a change agency focused on transformative change through tailored solutions for individuals, organizations, and communities.

Dual role encompassing Chief of Human Resources and Chief of Operations portfolios in a mid-size,for-profit start-up in the family entertainment and recreation industry. Controls the organization's HRportfolio, organizational development, and business operations for 13 business units and revenuecenters at Fusion Superplex. Drives business performance through talent management, employee andleadership development, teamwork, and synergistic strategies that maximize employee output andcapitalize on revenue generation. Ensures that the organization’s outputs reflect corporate guidelinesand standards. Controls activities of human capital through analysis, corrective action, and strategy,with an aim to execute maximum productivity. Achieved 18% organizational labor cost reduction inunder 2 years, positioning the organization to achieve profitability.

Provided strategic HR management and oversight for a multi-disciplinary HR team for the 100,000square foot, $42 million-dollar entertainment facility, Fusion Superplex. Developed and launched talentmanagement, personnel management, and performance management initiatives grounded in positivepsychology, yielding high employee accountability, participation, and receptivity to feedback and growthopportunities. Supported succession planning for key roles. Developed people through customized andinnovative learning and development libraries and programs. Supported a diverse workforce throughenriching and technology-driven employee engagement initiatives. Provided counsel and directionto executive leadership on human capital management, risk management, and strategic planning tomaximize business performance.

Responsible for providing HR consulting by conceptualizing, designing, and implementing the HumanResources infrastructure for the organization, pre-construction. Executed workforce planning andorganizational design. Sourced and provided project management for the development of HRISsoftware for HR functions including recruitment and selection, talent and performance management,employee relations, employee communications, compensation and benefits, and time and attendanceto manage the employee life-cycle with cutting-edge and specialty-curated software. Developedorganizational and HR policies and positioned the organization for onboarding all staff for training andbusiness launch.

Provided project management and administrative support to the Executive Director of ResortRecreation. Responsible for planning and executing resort programming for nine (9) business units.Participated in budgeting and financial exercises, strategic planning, and quality assurance for thedivision.

Managed the daily operation of an 8,777sqft, for-profit childcare facility; achieving high guestsatisfaction; increasing revenue and profit; and leading a team of 20+ employees in creating anddelivering superior programming experiences for guests. Supported HR functions by selecting,onboarding, and managing the development of team members. Retained talent through facilitatingdepartmental reward and recognition programs; designing and conducting relevant training; providingeffective coaching; and engaging team members in career planning.

Accountable for the daily operation of a luxury resort, specifically as it relates to achieving guestsatisfaction targets for 2013; increasing levels of customer retention; managing the front officeoperation; and leading a team of 20+ employees. Priorities included: demonstrating passion and vigorin guest service recovery and problem resolution; ensuring that the appropriate action is taken in guestincidents and crisis situations; fine-tuning the level of personalization for each stay; fulfilling guestrequests and anticipating guests’ needs.

Orchestrated the recruitment and selection of employees. Maintained the internal and externalrecruitment HRIS database. Provided research and recommendations for HR selection tools.Administered and maintained the company’s talent bank, internship, apprenticeship, and Manager Trainee programs and the security clearance, work permit, and licensing processes with externalgovernment bodies.