With over 10 years of experience in leading teams and change within the financial services space, and with a Certificate IV in training and assessment from Victoria University, I bring a humanistic and motivating approach to leadership, fostering a supportive and productive culture. I am passionate about driving change, operational excellence, and customer advocacy in the rapidly evolving work environment that includes technological transformation and working virtually. I have a proven track record of leading teams through change, process improvement, solving problems and making decisions, and building strong relationships with internal and external stakeholders.I am a self-confessed Formula 1 fanatic, love dogs, and pride myself in bringing the best out of others.