Trever Moore Email & Phone Number

Lindale, TX, US

Plano, Texas

Active Directory, Okta, Identity Access Management

Dallas/Fort Worth Area

Plano, Texas

Plano, Texas

Dallas

Allen, Texas

Generated and executed plan for migrating WSS 3.0 sites to SharePoint 2010 and SharePoint 2013Key resource in the support of multiple SharePoint environments running WSS 3.0, SharePoint 2010, and SharePoint 2013

Dallas/Fort Worth Area

Design physical architecture and perform build out for new SharePoint solutions. Provide support and maintenance for multiple production farms which include public websites and several other custom solutions all based on SharePoint.Review architecture for all IT projects ensuring they fit the vision for the overall Enterprise Architecture at CBRE.

Dallas/Fort Worth Area

Design physical architecture and perform build out for new SharePoint solutions. Provide support and maintenance for multiple production farms which include public websites and several other custom solutions all based on SharePoint.

Dallas/Fort Worth Area

Dedicated Sharepoint resource for one of the largest enterprise SharePoint environments.Delivered timely, high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.Provided assistance planning and deploying SharePoint 2010.

Dallas/Fort Worth Area

Presented products to customers, provided pre-sales support, and assisted in closing business opportunities.Evaluated and suggested product and service solutions in line with customer needs.Collaborated with Product Team on feature additions and investigation of product deficiencies.

Dallas/Fort Worth Area

Dedicated SharePoint resource for Microsoft’s largest Premier customers.Provided formal, documented post-mortem for all critical issues that capture recommendations for avoiding future critical issues.Developed and implemented strategies for providing proactive support to decrease incidents and increase availability.

Dallas/Fort Worth Area

Escalation point for critical issues involving all versions of SharePoint.Debugged and identified problems down to the code level.Worked with developers from the SharePoint Product Team to provide “hotfixes” for identified bugs.Served as 24x7 escalation point to SharePoint Customer Service and Support (CSS) on critical situations.

Dallas/Fort Worth Area

Dedicated SharePoint resource for Microsoft’s largest Premier customers.Delivered timely, high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.

Dallas/Fort Worth Area

Dedicated Exchange resource to a select set of Fortune 100/500 companies.Provided timely, high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.Assisted with the planning and execution of migration strategies to Exchange 2000 / 2003.

Dallas/Fort Worth Area

Escalation point for critical issues involving Exchange 5.5/2000/2003.Debugged and identified problems down to the code level on Exchange 5.5/2000/2003.Worked with developers from the Exchange Product Team to provide “hotfixes” for identified bugs.Diagnosed, Developed, and Implemented action plans relating to enterprise-wide messaging environments (Network.

Dallas/Fort Worth Area

Assumed ownership and resolved technically complex issues involving Microsoft Exchange from the Incident Control Team that had been identified as “unknown” or where additional dedicated time would be needed for resolution.Performed all phases of troubleshooting including interpretation, analysis, research, and resolution of technical problems on Exchange.

Dallas/Fort Worth Area

Served as a technical resource by providing second level call escalation support to technology support analysts for multiple operating systems and advanced networking issues.Developed/Instructed technical training classes and triages involving Microsoft Exchange.Provided second level problem resolution for escalated issues concerning all Microsoft Exchange.