I am a seasoned management professional with seven+ years of retail leadership and operations experience in the natural healthcare sector. Recognized for demonstrating a natural aptitude for optimizing business growth, as well as for leading high-impact teams to deliver excellence in customer service, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded target and performance goals and I am adept at achieving maximum results with minimal resource expenditure. Professional focal points include sales, retail management, team leadership, customer service, and operations. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, product knowledge, as well as business acumen, data analysis, stakeholder engagement, and resource management to support efficiency and maximum returns.Currently, I am the Store Manager of Remedy's Nutrition. Under my leadership, I lead a team of 12 staff to ensure performance expectations are consistently exceeded. I also safeguard a customer-centric work environment and have achieved a 70% customer satisfaction rating. In addition, I liaise with senior leadership, staff, and customers to ensure the company’s customer service support structure is driving the business forward with minimal expenditures.Colleagues describe me as a outgoing, driven, down-to-earth, management, talkative, fun, funny, and customer service expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.