-Assisted in the planning and execution of promotional events, resulting in increasedbrand awareness.-Managed relationships with vendors, optimizing the delivery of services andmaterials in a timely and cost-effective manner.-Effectively communicated with sales managers and coworkers to confirm logistics,resulting in the smooth and efficient execution of events. Achieved customer trust and confidence by presenting a composed professional demeanor with persuasive communication skills.-Collaborated closely with sales team to manage leads and help with events.Shadowed team members to learn problem-solving and best practices in customerservice.

-Maximized customer experience by applying expertise in menu items to offer recommendations for a diverse range of over 40 different beers and IPAs on tap.Served food and beverages promptly with focused attention to customer needs.-Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.-Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.-Worked with POS system to place orders, manage bills, and handle complimentary items.Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.